Director, Physician Services

Lifepoint Health • Wilson, NC

2d

About The Position

The Director of Physician Services provides strategic and operational leadership for physician services across the hospital system. The role aligns provider practices with organizational goals, quality standards, and regulatory requirements while driving performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care across the continuum.

The Director leads the Physician Services department, overseeing physician practice operations, workforce and team development, departmental budgets, audits, and compliance. The role collaborates with physicians, executive leadership, and cross-functional teams to improve operations, provider and patient experience, and strategic growth. The position is full-time, day shift.

Wilson Medical Center is a 294-bed facility serving Wilson County and surrounding communities. Its services include hospital-based care and a range of outpatient facilities and physician clinics.

Requirements

• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Experience with budgeting, forecasting, and managing operational resources in a healthcare system setting.
• Experience with regulatory compliance, accreditation standards including Joint Commission, and healthcare quality, safety, and performance improvement initiatives.
• Strong analytical, communication, and relationship management skills, including the ability to partner effectively with physicians, executive leadership, and cross-functional hospital departments.

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Business, Nursing, or a related field; applicable work experience may be considered in lieu of education.

Responsibilities

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team, including planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Promote workforce development through coaching, mentoring, succession planning, and continuing education initiatives.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and responsibly stewarding resources.
• Direct and support internal and external audits, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to advance operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Use data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster accountability, collaboration, and continuous improvement while supporting coordinated, patient-centered care across the continuum.

Benefits

• Medical, dental, and vision coverage options for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director