Physician Services Billing Coordinator

Optimal Care•Jackson, MI
•Onsite

About The Position

The Physician Services Billing Coordinator supports financial operations by ensuring Physician Services claims are accurate, timely, and successfully processed. The role manages billing and reimbursement activities across Medicare, Medicaid, third-party payers, and private-pay accounts, including preparing and submitting claims and responding to payer inquiries. The coordinator monitors claim status, investigates and rebills rejected or past-due claims, prepares weekly reports, assists with account reviews, and communicates with payer sources and internal teams to resolve outstanding issues. The position helps ensure services are billed appropriately in accordance with payer requirements and organizational procedures. The role is based at the office at 801 Rosehill Road, Jackson, Michigan, and is scheduled Monday through Friday, 8 a.m. to 5 p.m.

Requirements

  • High school diploma or GED.
  • Minimum of 3 years of billing experience in an appropriate clinical care setting or Physician Services environment.
  • Knowledge of medical terminology.
  • Ability to speak, read, and write English.
  • Good communication, interpersonal, telephone, and documentation skills.
  • Excellent word-processing skills.
  • Ability to multitask.
  • Discretion and ability to maintain HIPAA and workplace confidentiality.

Nice To Haves

  • Associate's degree.
  • Experience with or knowledge of accounting practices.

Responsibilities

  • Prepare and submit Physician Services claims.
  • Respond to payer inquiries.
  • Monitor claim status and investigate rejected or past-due claims.
  • Rebill rejected or past-due claims.
  • Prepare weekly reports.
  • Assist with account reviews.
  • Communicate with payer sources and internal teams to resolve outstanding issues.
  • Ensure billing follows payer requirements and organizational procedures.

Benefits

  • Mileage reimbursement.
  • Minimum of 3 weeks of paid time off for full-time employees; part-time and per-diem employees also accrue paid time off.
  • Medical, dental, and vision insurance.
  • HSA and FSA options, including dependent care.
  • Company-paid short-term disability.
  • Company-paid life insurance.
  • 401(k) with employer match.
  • Pet insurance.
  • ID and fraud protection.
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