Medical Assistant - Physician Services Coordinator (Houston, TX)

The Recovery Village • Houston, TX

7d • Onsite

About The Position

The Physician Service Coordinator (PSC) serves as the central operational and administrative liaison between medical providers, nursing, treatment teams, and leadership. The role ensures accurate provider scheduling, clinical readiness for treatment team, regulatory compliance, documentation oversight, and real-time communication, supporting patient safety, provider efficiency, and quality of care. This high-accountability position requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple clinical and operational priorities simultaneously.

The PSC is expected to anticipate and prevent operational issues, maintain scheduling and coverage, ensure documentation and compliance standards are met, support providers while prioritizing patient safety, and communicate clearly and consistently across departments and with leadership. The position is on-site in Houston, Texas, Monday through Friday.

Requirements

• High school diploma required.
• At least one year of experience in a healthcare setting.
• Current ARS employees must have worked at least six months in an ARS treatment center.
• Proficiency with Microsoft Office applications, including Word, Excel, Teams, and Outlook.
• Strong organizational skills, attention to detail, proactive communication, and ability to manage multiple clinical and operational priorities.

Nice To Haves

• Medical Assistant (MA) qualification preferred.
• Experience with KIPU electronic medical records preferred.
• Experience with Power BI.

Responsibilities

• Coordinate medical provider scheduling and on-call coverage.
• Prepare for and participate in treatment team activities.
• Monitor medical documentation, orders, and compliance metrics.
• Coordinate labs, drug screens, detox monitoring, and medications.
• Facilitate communication among medical providers, nursing, and leadership.
• Maintain and accurately use operational systems.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Matching HSA
• Travel Concierge
• LifeMart employee discounts
• Health Advocate
• EAP Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED