Medical Assistant - Physician Services Coordinator (Houston, TX)
About The Position
The Physician Service Coordinator (PSC) serves as the central operational and administrative liaison between medical providers, nursing, treatment teams, and leadership. The PSC supports patient safety, provider efficiency, and quality of care by ensuring accurate provider scheduling, clinical readiness for treatment team, regulatory compliance, documentation oversight, and timely communication. This high-accountability role requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple clinical and operational priorities simultaneously. The PSC is expected to anticipate and prevent operational issues, maintain accurate scheduling and coverage, ensure documentation and compliance standards are met, support providers while prioritizing patient safety, and communicate clearly and professionally with departments and leadership. The position is on-site in Houston, Texas, Monday through Friday. Benefits begin on the first day of the month following the date of hire.
Requirements
- High school diploma.
- At least one year of experience in a healthcare setting.
- If currently an ARS employee, at least six months of employment at an ARS treatment center.
- Strong organizational skills, attention to detail, and proactive communication.
- Ability to manage multiple clinical and operational priorities simultaneously.
- Familiarity with Microsoft Office, including Word, Excel, Teams, and Outlook.
- Familiarity with Power BI.
Nice To Haves
- Medical Assistant (MA) qualification.
- Experience with electronic medical records, preferably KIPU.
Responsibilities
- Coordinate medical provider scheduling and on-call coverage.
- Prepare for and participate in treatment teams.
- Monitor medical documentation, orders, and compliance metrics.
- Coordinate labs, drug screens, detox monitoring, and medications.
- Communicate between medical providers, nursing, and leadership.
- Maintain and accurately use operational systems.
- Anticipate and prevent operational issues.
- Ensure scheduling and coverage are maintained accurately.
- Support providers while prioritizing patient safety.
- Perform other duties as assigned.
Benefits
- Paid time off
- 401(k) with matching
- Medical, health, dental, vision, and life insurance
- Matching HSA
- Travel Concierge
- LifeMart employee discounts
- Health Advocate
- EAP Program
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
