Medical Assistant - Physician Services Coordinator

The Recovery Village • Wrightsville, PA

8d • Onsite

About The Position

The Physician Service Coordinator (PSC) serves as the central operational and administrative liaison between medical providers, nursing, treatment teams, and leadership. The role supports patient safety, provider efficiency, and quality of care by ensuring accurate provider scheduling, clinical readiness for treatment team, regulatory compliance, documentation oversight, and real-time communication.

This high-accountability role requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple clinical and operational priorities simultaneously. The PSC is expected to anticipate and prevent operational issues, maintain scheduling and coverage, uphold documentation and compliance standards, support providers while prioritizing patient safety, and communicate clearly and professionally across departments and with leadership.

Requirements

• High school diploma required.
• Minimum one year of experience in a healthcare setting.
• If currently an ARS employee, must have worked a minimum of six months in an ARS treatment center.
• Strong organizational skills, attention to detail, proactive communication, and ability to manage multiple clinical and operational priorities simultaneously.
• Knowledge of Microsoft Office, including Word, Excel, Teams, and Outlook.
• Knowledge of Power BI.

Nice To Haves

• Medical Assistant (MA) qualification preferred.
• Experience with KIPU electronic medical records preferred.

Responsibilities

• Manage medical provider scheduling and on-call coverage.
• Prepare for and participate in treatment team meetings.
• Monitor medical documentation, orders, and compliance metrics.
• Coordinate labs, drug screens, detox monitoring, and medications.
• Communicate between medical providers, nursing, and leadership.
• Maintain and accurately use operational systems.
• Perform other duties as assigned.
• Anticipate and prevent operational issues.
• Ensure documentation and compliance standards are consistently met.
• Support providers while prioritizing patient safety.
• Communicate clearly and consistently with all departments and leadership.

Benefits

• Paid time off.
• 401(k) with matching contributions.
• Medical, health, dental, vision, and life insurance.
• Matching HSA.
• Travel Concierge.
• LifeMart employee discounts.
• Health Advocate.
• EAP Program.
• Benefits begin on the first day of the month following the date of hire.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED