Medical Assistant - Physician Services Coordinator (Palm Beach, FL)

The Recovery Village•Lake Worth Beach, FL

7d•Onsite

About The Position

The Physician Services Coordinator (PSC) serves as the central operational and administrative liaison between medical providers, nursing, treatment teams, and leadership. The role ensures accurate provider scheduling, clinical readiness for treatment team, regulatory compliance, documentation oversight, and real-time communication, supporting patient safety, provider efficiency, and quality of care. It requires strong organization, attention to detail, proactive communication, and the ability to manage multiple clinical and operational priorities at once. The PSC coordinates medical provider scheduling and on-call coverage, prepares for and participates in treatment teams, monitors medical documentation, orders, and compliance metrics, coordinates labs, drug screens, detox monitoring, and medications, and maintains operational systems. The coordinator is expected to anticipate and prevent operational issues, maintain scheduling and coverage, ensure documentation and compliance standards, support providers while prioritizing patient safety, and communicate consistently with departments and leadership. The position is on-site at 4905 Lantana Road, Lake Worth, Florida, Monday through Friday.

Requirements

High school diploma required.
At least one year of experience in a healthcare setting.
Current ARS employees must have worked at least six months in an ARS treatment center.
Strong organizational skills, attention to detail, proactive communication, and ability to manage multiple clinical and operational priorities.
Proficiency with Microsoft Office, including Word, Excel, Teams, and Outlook, and Power BI.

Nice To Haves

Medical Assistant (MA) qualification preferred.
Experience with electronic medical records; MyAvatar and KIPU are preferred.

Responsibilities

Coordinate medical provider scheduling and on-call coverage.
Prepare for and participate in treatment team meetings.
Monitor medical documentation, orders, and compliance metrics.
Coordinate labs, drug screens, detox monitoring, and medications.
Facilitate communication between medical providers, nursing, and leadership.
Maintain and accurately use operational systems.
Anticipate and prevent operational issues, maintain scheduling and coverage, and ensure documentation and compliance standards are met.
Support providers while prioritizing patient safety and communicate clearly with departments and leadership.
Perform other duties as assigned.