Medical Assistant - Physician Services Coordinator (Palm Beach, FL)

The Recovery Village•Lake Worth Beach, FL
•$24 - $26•Onsite

About The Position

The Physician Services Coordinator (PSC) is a central operational and administrative liaison between medical providers, nursing, treatment teams, and leadership. The role ensures accurate provider scheduling, clinical readiness for treatment team, regulatory compliance, documentation oversight, and real-time communication, supporting patient safety, provider efficiency, and quality of care. This high-accountability position requires strong organization, attention to detail, proactive communication, and the ability to manage multiple clinical and operational priorities simultaneously. The PSC is expected to anticipate and prevent operational issues, maintain scheduling and coverage, ensure documentation and compliance standards are met, support providers while prioritizing patient safety, and communicate clearly and consistently with departments and leadership.

Requirements

  • High school diploma.
  • Minimum of one year of experience in a healthcare setting.
  • If currently an ARS employee, at least six months of work in an ARS treatment center.
  • Experience using Microsoft Office, including Word, Excel, Teams, and Outlook.
  • Experience using Power BI.

Nice To Haves

  • Medical Assistant (MA) qualification.
  • Familiarity with electronic medical records; MyAvatar and KIPU are preferred.

Responsibilities

  • Coordinate medical provider scheduling and on-call coverage.
  • Prepare for and participate in treatment team meetings.
  • Monitor medical documentation, orders, and compliance metrics.
  • Coordinate labs, drug screens, detox monitoring, and medications.
  • Communicate between medical providers, nursing, and leadership.
  • Maintain and accurately use operational systems.
  • Perform other duties as assigned.

Benefits

  • Paid time off.
  • 401(k) with matching.
  • Medical, health, dental, vision, and life insurance.
  • Matching HSA.
  • Travel Concierge.
  • LifeMart Employee Discounts.
  • Health Advocate.
  • EAP Program.
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