Physician Clinic Medical Director

Concentra • Walnut Creek, CA

53d • $280,000 - $345,000 • Onsite

About The Position

Concentra is seeking a Physician Clinic Medical Director to lead their Urgent Care / Occupational Medicine clinic in Walnut Creek, CA. This role offers a Monday-Friday daytime schedule and combines direct patient care with leadership responsibilities. The Medical Director will focus on quality improvements, business development with the Center Leadership Team, and blending patient care with management skills. Concentra is a leader in the workplace health industry, recognized as one of "America’s Greatest Workplaces" by Newsweek. Walnut Creek, located in the San Francisco East Bay Area, offers a desirable lifestyle with outdoor recreation, pleasant weather, community events, excellent schools, and a charming downtown. The Monday-Friday 8-5 schedule allows for free evenings and weekends to explore the Bay Area.

Requirements

• Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties
• Unrestricted DEA license for state of jurisdiction
• Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Agrees, supports, and commits to Concentra’s core practice standards and Policies and Procedures
• Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
• Demonstrate a high level of skill with interpersonal relationships and communications.
• Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
• Proven ability to effectively supervise other professionals
• Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
• Ability to supervise, evaluate, coach, and develop staff
• Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
• Ability to “put patients first” and enjoys treating patients
• Superior patient/customer service and “bed side manner” skills
• Must be a team player in a multidisciplinary environment
• Demonstrates a value of all contributions to product and outcome
• Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients
• Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
• Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
• This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

Nice To Haves

• Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope
• Preferred two years’ experience in managed care and physician management.
• Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
• Opportunity to teach residents and students
• Training provided in Occupational Medicine
• Relocation assistance (when applicable)

Responsibilities

• 100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience.
• Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location.
• Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
• Works with Director Team (primarily DMO and Director of Therapy Operations (DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
• Mentors and trains future clinical leaders as well as newly hired and tenured clinicians.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans.
• Assists CMD’s to understand same.
• Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth.
• Responds to requests and issues within 24 hours.
• Assists with the planning of clinician meetings, leads, or assists in conducting.
• Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs.
• May be required to observe drug/alcohol testing of patients.

Benefits

• Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call
• Competitive base salary with annual merit increase opportunity
• Monthly Medical Director Stipend
• Monthly RVU Bonus Incentive
• Quarterly Quality Care Bonus Incentive
• Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over)
• 5 days of Paid CME Time (annually)
• 6 Paid Holidays
• Medical Malpractice Coverage
• Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc.
• 401(k) with Employer Match
• Tuition Reimbursement opportunity
• Medical/Vision/Prescription/Dental Plans
• Life/Disability Insurance
• Colleague Referral Bonus Program
• Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
• Pre-tax spending accounts (health care and dependent care FSA)
• Concentra accredited CME courses
• Occupational Health University
• Leadership development programs
• Commuter benefits
• Identity theft services
• Colleague discount program
• Unmatched opportunities for advancement locally and nationally

What This Job Offers

• Job Type: Full-time
• Career Level: Manager