Physician Access Coordinator

Henry Ford Health•Detroit, MI

About The Position

The Physician Access Coordinator serves as a strategic liaison between Community Physicians, patients, families, and internal departments. The role supports patient access, physician engagement, and operational efficiency across the health system. The coordinator leads initiatives to support seamless navigation, service excellence, and data-informed decision-making. The position requires autonomy, adaptability, and cross-functional collaboration, with matrixed accountability across clinical and administrative teams.

Requirements

  • High school diploma required.
  • Five years of progressively more responsible experience in healthcare operations, patient access, or physician relations.
  • Proven ability to lead initiatives, manage complex workflows, and collaborate across departments.
  • Advanced proficiency in medical electronic systems and data documentation.
  • Strong critical-thinking, problem-solving, and organizational skills.
  • Demonstrated excellence in customer service, communication, and cultural sensitivity.

Nice To Haves

  • Post-high-school education or training preferred.
  • Experience with Epic preferred.

Responsibilities

  • Serve as a liaison between Community Physicians, patients, families, and internal departments.
  • Support initiatives that optimize patient access and enhance physician engagement.
  • Contribute to operational efficiency across the health system.
  • Lead initiatives supporting seamless navigation, service excellence, and data-informed decision-making.
  • Collaborate across clinical and administrative teams.
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