About The Position

The Photography Host works at Newport Aquarium to provide guests with a friendly, engaging photo experience. The role involves capturing high-quality images, preparing camera settings, and supporting sales, including up-selling. Hosts maintain an organized, clean, and stocked photo location while following company values, aquarium standards, policies, procedures, safety protocols, and PCI requirements. The position requires strong guest service and communication skills, the ability to work independently and with a team, and a positive, professional attitude. It is part-time and year-round, with availability needed for one weekend day and some additional weekdays; schedules may include evenings, weekends, and holidays.

Requirements

  • Strong public speaking skills.
  • Ability to read, write, and speak English.
  • Ability to think clearly and react quickly and calmly to changes or stressful situations.
  • Ability to work a flexible schedule that may include evenings, weekends, and holidays; one weekend day and some additional weekday availability are needed.
  • Successful completion of a pre-employment background check.
  • Ability to remain stationary for long periods, ascend and descend floors, bend, reach, and stoop.
  • No history of allergies related to animals or plants that could interfere with the ability to work.
  • Physical strength to occasionally lift 25 pounds.

Nice To Haves

  • Prior point-of-sale experience is a plus.
  • Previous guest service or retail experience is preferred.
  • Knowledge of other languages is a plus.

Responsibilities

  • Follow and implement Herschend Enterprises’ Core Values and Newport Aquarium standards, policies, procedures, and safety protocols.
  • Maintain a positive attitude and clean appearance.
  • Approach guests and offer photo services in a friendly and engaging manner.
  • Coordinate and communicate effectively with other Newport Aquarium team members and departments.
  • Maintain positive relationships with guests and fellow hosts, supporting guest and team satisfaction.
  • Deliver high-quality images and accurately set camera settings before taking photos.
  • Keep the assigned photo location stocked, clean, prepared, and organized.
  • Work independently and as part of a team.
  • Learn and perform all job functions, including sales and up-selling.
  • Contribute to a satisfying, enjoyable, and energetic work environment.
  • Maintain Payment Card Industry (PCI) compliance.
  • Provide strong customer service and interpersonal support.

Benefits

  • 24 hours of sick PTO annually.
  • Profit sharing and a 401(k) plan with company match.
  • Free admission for the employee and dependents at most Herschend Enterprises properties.
  • One complimentary general admission ticket per pay period to give to another person.
  • Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop.
  • Discounted tickets and annual passes for friends and family.
  • Training and development.
  • Grow U education programs, many of which are fully funded, including certifications, college prep, associate, bachelor’s, and master’s degree programs.
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