About The Position

The Aquarium Exhibits Interpreter uses interpretive techniques and programming to share information and conservation messages with guests. The role facilitates appropriate interactions between guests and ambassador animals in interactive tanks, and conducts programs using a set outline. The interpreter presents to large groups in formal and informal settings using a microphone, delivers strong customer service, and works independently while following Newport Aquarium and Herschend Enterprises standards, policies, procedures, and safety protocols. Other duties may be assigned by the Operations Leadership Team.

Requirements

  • Strong public speaking skills.
  • Fun, dynamic, and friendly personality.
  • Ability to read, write, and speak English.
  • Ability to work a flexible schedule that may include weekends, holidays, and evenings; Friday through Monday availability is especially sought, particularly Saturdays.
  • Successful completion of a pre-employment background check.
  • No history of animal- or plant-related allergies that could interfere with the ability to work.
  • Ability to remain stationary for long periods.
  • Ability to lift up to 25 pounds.

Nice To Haves

  • Knowledge of other languages.
  • Knowledge of marine life.

Responsibilities

  • Use interpretive skills and techniques in programming.
  • Facilitate appropriate guest interactions with ambassador animals in interactive tanks.
  • Conduct programs according to a set outline.
  • Present information to large groups in formal and informal settings using a microphone.
  • Share facts and conservation messaging with guests in inspiring and meaningful ways.
  • Provide strong customer service and demonstrate effective interpersonal skills.
  • Work independently while remaining self-motivated, disciplined, and reliable.
  • Follow Herschend Enterprises' Core Values and Newport Aquarium Operations Standards, policies, procedures, and safety protocols.
  • Perform other duties as assigned by the Operations Leadership Team.

Benefits

  • 24 hours of sick paid time off annually.
  • Profit sharing and a 401(k) plan with company match.
  • Free admission for the employee and dependents at most Herschend Enterprises properties.
  • One complimentary general admission ticket per pay period to give to another person.
  • Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop.
  • Discounted tickets and annual passes for friends and family.
  • Training and development.
  • Grow U education programs, most of which are fully funded, from certifications and college preparation through associate, bachelor's, and master's degrees.
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