Phlebotomy Supervisor

Care New England Health System•Warwick, RI

11d

About The Position

The Phlebotomy Supervisor supports the outpatient and inpatient phlebotomy departments under the direction of the manager. The role performs phlebotomy and related duties across outpatient draw stations and inpatient departments, including work with patients of all ages, specimen handling, patient interviewing, and paperwork. It also oversees staff and department operations, supports efficient workflow and productivity, and helps maintain continuous service.

Requirements

High school diploma or GED.
Vocational or technical training.
One to three years of related experience.
Required phlebotomy certificate.
Knowledge of venipuncture and specimen collection procedures.
Skill in accurately collecting, labeling, and handling specimens.
Knowledge of aseptic techniques and infection control practices.
Understanding of medical terminology and healthcare documentation.
Ability to perform quality control activities and support quality improvement efforts.
Skill in maintaining and managing inventory and supplies.

Nice To Haves

Supervisory experience.

Responsibilities

Perform phlebotomy duties in outpatient draw stations and inpatient departments for patients of all ages, including specimen handling, patient interviewing, and miscellaneous paperwork.
Conduct supervisory duties, including hiring, interviewing, performance evaluations, assisting with setup of new outpatient services, and disciplinary actions.
Assign work and provide guidance to others.
Orient and train new employees.
Assist with creating or revising procedures and policies to support efficient workflow and productivity, and monitor accordingly.
Establish and maintain a filing system for department records.
Respond to and direct telephone inquiries pertaining to physicians and patients.
Prepare established statistical reports and deliver them to the Laboratory Manager.
Report unusual problems to the Laboratory Manager.
Maintain an appropriate inventory of supplies to provide continuous service.
Develop and maintain a courier system to ensure timely specimen delivery.
Perform other related duties as assigned.