Phlebotomy Supervisor

Labcorp • Montgomery, AL

1d • Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists working in Patient Service Centers and/or physician offices, and to oversee Labcorp patient service centers and designated client locations. The role directly affects the patient and client experience and emphasizes leading, inspiring, and developing others. The position is based in Montgomery, Alabama. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional days and hours may be required. Travel to additional sites may be necessary. The supervisor may also perform phlebotomy and specimen-related work when needed.

Employees regularly scheduled to work 20 or more hours per week are eligible for the benefits listed in the posting. Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Requirements

• High school diploma, GED, or equivalent.
• At least 3 years of experience in a supervisory or people-leader position.
• At least 3 years of experience as a phlebotomist.
• Proven track record of providing exceptional customer service.
• Strong written and verbal communication skills.
• Ability to work independently or in a team environment.
• Comfortable working under minimal supervision.
• Valid driver’s license, clean driving record, and reliable transportation.
• Flexibility to work overtime as needed.
• Ability to pass a standardized color blindness test.
• Must be at least 21 years old.

Nice To Haves

• At least 5 years of experience in a supervisory or people-leader position.
• At least 5 years of experience as a phlebotomist.

Responsibilities

• Supervise a team of more than 25 phlebotomists working in Patient Service Centers and/or physician offices.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists’ schedules using resourceful and creative thinking.
• Perform operational duties such as payroll, monthly schedules, and performance appraisals.
• Partner with Human Resources on employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Communicate effectively with patients, client office staff, the sales team, logistics, senior management, and other internal and external customers.
• Provide exceptional customer service to patients and clients.
• Assist with setting up new Patient Service Centers or client offices.
• Resolve patient or client issues.
• Perform phlebotomy, collect specimens, and prepare specimens when needed.
• Travel to additional sites as necessary.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan
• Quarterly performance-based bonus may be available to eligible phlebotomists through the PST Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED