Phlebotomy Supervisor

Labcorp•San Diego, CA

1d•$75,000 - $94,474•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and oversee patient service centers and designated client locations in the San Diego, California area. The supervisor is responsible for operational performance and for helping deliver a positive patient and client experience through effective leadership, staff development, and customer service. The position is based at 8901 Activity Road, Suite 201, San Diego, CA 92126. The work schedule is Monday through Friday, with hours varying between 6 a.m. and 6 p.m. based on coverage needs. Weekend hours may be required as needed, and overtime flexibility is expected. Travel to additional sites may be necessary. The supervisor may also perform, collect, and prepare specimens when needed.

Requirements

High school diploma or equivalent.
Valid California State-issued Phlebotomy License.
Able to pass a standardized color blindness test.
Flexibility to work overtime as needed.
Able to work in a fast-paced, high-volume environment.
Exceptional customer service skills.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfortable working under minimal supervision.
At least 21 years old.
Valid driver’s license.
Reliable transportation and a clean driving record.

Nice To Haves

Associate, bachelor’s, or master’s degree.
Three or more years of phlebotomy experience in a clinical or hospital environment.
Two or more years of experience assisting all patient groups, from pediatric to geriatric.
Three or more years of phlebotomy managerial, supervisory, or team leader experience.

Responsibilities

Supervise approximately 20–30 or more phlebotomists working in Patient Service Centers and/or physician offices in the San Diego area.
Manage patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity and report deviations as necessary.
Coordinate phlebotomists’ schedules through resourceful and creative thinking.
Perform operational duties, including payroll, monthly schedules, and performance appraisals.
Partner with Human Resources on employee relations issues and disciplinary actions.
Hire and train phlebotomists to fill open positions.
Communicate with patients, client office staff, the sales team, logistics, senior management, and other internal and external customers.
Provide exceptional customer service to patients and clients.
Assist with setting up new Patient Service Centers or client offices.
Resolve patient or client issues.
Perform, collect, and prepare specimens when needed.
Travel to additional sites as necessary.
Lead, inspire, and develop a team of phlebotomists and oversee patient service centers and designated client locations.