Phlebotomy Supervisor

Labcorp•San Diego, CA

4d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists at Patient Service Centers and/or physician offices in the San Diego, California area. The supervisor oversees Labcorp patient service centers and designated client locations, supports daily operations, and leads, inspires, and develops team members while contributing to the patient and client experience. The role may also involve performing, collecting, and preparing specimens and traveling to additional sites as needed. The position is located at 8901 Activity Road, Suite 201, San Diego, CA 92126. The schedule is Monday through Friday, with hours varying between 6 a.m. and 6 p.m. based on coverage needs; weekend hours may be required as needed. Overtime may be required. The annual pay range is $75,000–$94,474. Offers depend on skills, relevant experience, applicable degrees or certifications, internal equity, and market data. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), PTO or FTO, tuition reimbursement, and an employee stock purchase plan. Employees regularly scheduled for fewer than 20 hours, as well as casual, intern, and temporary employees, are eligible only to participate in the 401(k) plan. Employees regularly scheduled on a 7-on/7-off schedule receive the listed benefits except PTO or FTO.

Requirements

High school diploma or equivalent.
Valid California state-issued phlebotomy license.
Able to pass a standardized color blindness test.
Flexibility to work overtime as needed.
Ability to work in a fast-paced, high-volume work environment.
Exceptional customer service skills.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
At least 21 years old.
Valid driver’s license.
Reliable transportation and a clean driving record.

Nice To Haves

Associate, bachelor’s, or master’s degree.
Three or more years of phlebotomy experience in a clinical or hospital environment.
Two or more years of experience assisting all patient groups, from pediatric to geriatric.
Three or more years of phlebotomy managerial, supervisory, or team-leader experience.

Responsibilities

Supervise approximately 20–30 or more phlebotomists working in Patient Service Centers and/or physician offices in the San Diego area.
Manage patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity and report deviations as necessary.
Coordinate phlebotomists’ schedules using resourceful and creative thinking.
Perform operational duties, including payroll, monthly scheduling, and performance appraisals.
Partner with Human Resources on employee relations issues and disciplinary actions.
Hire and train phlebotomists to fill open positions.
Communicate with patients, client office staff, the sales team, logistics, senior management, and other internal and external customers.
Provide exceptional customer service to patients and clients.
Assist with setting up new Patient Service Centers or client offices.
Resolve patient or client issues.
Perform, collect, and prepare specimens when needed.
Travel to additional sites as necessary.
Lead, inspire, and develop phlebotomists and oversee patient service centers and designated client locations.