Phlebotomy Supervisor

Labcorp • Montgomery, AL

16d • Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and oversee its patient service centers and designated client locations in Montgomery, Alabama. The role focuses on leading, inspiring, and developing staff while managing operations and directly supporting the patient and client experience. The supervisor may also perform phlebotomy and specimen-related duties when needed and travel to additional sites as necessary.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional days and hours may be required. The position offers opportunities for career growth, continued development, and meaningful work improving health and lives. Phlebotomists may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Requirements

• High school diploma, GED, or equivalent.
• At least 3 years of experience in a supervisory or people-leader position.
• At least 3 years of experience as a phlebotomist.
• Proven track record of providing exceptional customer service.
• Strong written and verbal communication skills.
• Ability to work independently or in a team environment and with minimal supervision.
• Valid driver’s license, clean driving record, and reliable transportation.
• Flexibility to work overtime as needed.
• Ability to pass a standardized color blindness test.
• Must be at least 21 years old.

Nice To Haves

• At least 5 years of experience in a supervisory or people-leader position.
• At least 5 years of experience as a phlebotomist.

Responsibilities

• Supervise a team of more than 25 phlebotomists working in Patient Service Centers and/or physician offices.
• Manage patient flow, wait times, inventory levels, and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists’ schedules using resourceful and creative thinking.
• Perform operational duties, including payroll, monthly schedules, and performance appraisals.
• Partner with Human Resources on employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Communicate with internal and external customers, including patients, client office staff, the sales team, logistics, and senior management.
• Provide exceptional customer service to patients and clients.
• Assist with setting up new Patient Service Centers or client offices.
• Resolve patient or client issues.
• Perform phlebotomy, collect specimens, and prepare specimens when needed.
• Travel to additional sites as necessary.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to schedule eligibility
• Tuition reimbursement
• Employee Stock Purchase Plan
• Potential quarterly performance-based bonus through the PST Incentive Plan for eligible phlebotomists

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED