Phlebotomist III - Floater

Cynet Systems • Indianapolis, IN

1d

About The Position

The Patient Services Representative III-Floater (PSR III) represents the organization to patients visiting for routine health needs and important health decisions. The role collects quality blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. The PSR III explains procedures and draws blood skillfully, safely, and accurately while building patient trust and confidence. The position demonstrates leadership, process excellence, and care in maintaining the confidentiality and accuracy of patient information. Assignments may be at a doctor's office, a patient service center, or another location as business needs dictate. Travel and flexible hours are required to cover multiple locations, sometimes with minimal notice.

Requirements

• High school diploma or equivalent.
• At least 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Reliable transportation, a valid driver's license, and a clean driving record.
• Ability to travel and work flexible hours across multiple locations, including patient service centers and in-office phlebotomy locations, with minimal notice.
• Availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Ability to handle multiple priorities in a high-volume setting.
• Ability to make decisions based on established procedures and exercise good judgment.
• Commitment to policies and procedures, including dress code, employee health and safety, and core operational principles.
• Superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change; and knowledge of the business.
• Keyboarding and data entry experience.

Nice To Haves

• Medical training, such as Medical Assistant or Paramedic training.
• Phlebotomy certification; required in California, Nevada, and Washington.
• At least 2 years of experience in a patient service center environment.
• Customer service experience in a retail or service environment.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing in accordance with established practices and procedures.
• Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to verify tubes were labeled in the patient's presence and that the label name is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED