Phlebotomist III - Floater

Cynet Systems•Colorado Springs, CO

About The Position

The Phlebotomist III-Floater represents the organization to patients seeking routine health care or diagnostic testing. The role draws quality blood samples and prepares specimens for laboratory testing according to established practices and procedures. It involves direct patient contact, explaining procedures and collecting blood skillfully, safely, and accurately while maintaining patient trust, confidentiality, and accurate information. The successful candidate may be assigned to a medical office, patient service center, or other location according to operational needs. Under the direction of the area supervisor, the role performs daily activities accurately and on time, maintains a safe and professional environment, and performs forensic and clinical specimen collection and processing. Duties also include verifying patient demographic information and initials, obtaining the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and correctly named, maintaining records and documentation, and promoting a positive image of the organization.

Requirements

High school diploma or equivalent.
At least 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to policies and procedures, including dress code, employee health and safety, and operational principles.
Ability to make decisions based on established procedures and exercise sound judgment.
Reliable transportation, a valid driver’s license, and a clean driving record.
Ability to travel and work flexible hours across multiple locations, covering patient service centers or in-office phlebotomy locations with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the core business.
Keyboarding and data-entry experience.

Nice To Haves

Medical training, such as medical assistant or paramedic training.
Phlebotomy certification, except where required by state law.
At least 2 years of experience in a patient service center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Draw blood and prepare specimens for laboratory testing in accordance with established practices and procedures.
Perform forensic and clinical specimen collection and processing.
Explain procedures to patients and collect blood skillfully, safely, and accurately.
Verify patient demographic information and initials.
Obtain the patient’s signature after venipuncture to verify that tubes were labeled in the patient’s presence and that the label name is correct.
Maintain required records and documentation.
Maintain a safe and professional environment.
Promote a positive image to patients, clients, employees, and the public.
Work at assigned medical offices, patient service centers, or other locations as operational needs dictate.