Phlebotomist III - Floater

Cynet Systems•Greenville, SC

About The Position

The Patient Services Representative III-Floater represents the organization to patients at a doctor's office, patient service center, or other locations as business needs dictate. The role collects blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. It involves direct patient contact, explaining procedures, and drawing specimens skillfully, safely, and accurately while fostering patient trust and confidence. The position also demonstrates leadership, process excellence, confidentiality, and accuracy in handling patient information.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Excellent phlebotomy skills, including with pediatric and geriatric populations.
  • Ability to produce quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
  • Reliable transportation, a valid driver's license, and a clean driving record.
  • Ability to travel and work flexible hours at multiple locations, including covering locations with minimal notice.
  • Availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Ability to manage multiple priorities in a high-volume setting and make decisions using established procedures and good judgment.
  • Strong customer focus and verbal and written communication skills with peers, supervisors, and patients; ability to adapt to and embrace change; and knowledge of the business.
  • Commitment to company policies and procedures, including dress code, employee health and safety, and everyday excellence principles.
  • Keyboarding and data-entry experience.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification; certification is required in California, Nevada, and Washington.
  • At least 2 years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain a safe and professional environment.
  • Perform clinical and forensic specimen collection and processing according to established practices and procedures.
  • Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and the label is correct.
  • Maintain required records and documentation.
  • Promote a positive image to patients, clients, employees, and the public.
  • Travel between multiple locations and cover patient service center or in-office phlebotomy locations as needed.
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