Phlebotomist III - Floater

Cynet Systems • Fayetteville, NC

5d

About The Position

The Patient Services Representative III-Floater (PSR III) represents the organization to patients attending routine health visits or seeking information related to important health decisions. The role involves drawing blood samples and preparing specimens for laboratory testing according to established practices and procedures. The incumbent builds patient trust by explaining procedures and collecting specimens safely, skillfully, and accurately, while demonstrating leadership, process excellence, confidentiality, and accuracy in handling patient information.

The position may be assigned to a physician's office, a patient service center, or other locations as business needs dictate. It requires travel between locations, flexible hours, and coverage at multiple sites with minimal notice. Training locations may vary depending on trainer availability. The stated pay range is $21.93 to $23.50 per hour.

Requirements

• High school diploma or equivalent.
• At least 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard and data-entry experience.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Availability and flexibility according to staffing needs, including weekends, holidays, on-call status, and overtime.
• Commitment to policies and procedures, including dress code, employee health and safety, and operational guiding principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, a valid driver's license, and a clean driving record.
• Ability to travel and work flexible hours at multiple locations, covering patient service center or in-office phlebotomy locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
• Ability to embrace change and knowledge of operations.

Nice To Haves

• Medical training, such as medical assistant or paramedic training.
• Phlebotomy certification; required in California, Nevada, and Washington.
• At least 2 years of experience in a patient service center environment.
• Customer service experience in a retail or service environment.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing in accordance with established practices and procedures.
• Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and that the label name is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED