Phlebotomist Team Lead

Labcorp•Fayetteville, NC

About The Position

Labcorp is seeking a Phlebotomy Team Lead to join its team in Fayetteville, North Carolina. The role provides coverage and travel to various sites to perform phlebotomy duties, while helping supervise phlebotomists working across multiple Patient Service Centers and client sites. The Team Lead also supports training, competency assessments, site inspections, scheduling, patient flow, inventory, and customer service. The position includes performing the duties of a phlebotomist and site coordinator as needed. The work schedule is Monday through Friday, with hours varying between 6 a.m. and 7 p.m. The role offers opportunities for continued growth within Labcorp. Phlebotomists may be eligible to participate in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, subject to the exceptions described in the posting.

Requirements

High school diploma, GED, or equivalent.
At least 3 years of experience as a phlebotomist.
In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
Proven track record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment and comfortably with minimal supervision.
Ability to pass a standardized color blindness test.
Valid driver's license, clean driving record, and reliable transportation.
At least 21 years of age.
In lieu of work experience, phlebotomy certification or a completed training program must come from an accredited agency.

Nice To Haves

At least 5 years of phlebotomy experience.
At least 2 years of leadership experience.

Responsibilities

Provide coverage and travel to various sites to perform phlebotomy duties.
Assist in supervising a team of phlebotomists covering multiple Patient Service Centers and client sites.
Observe new employee performance and report observations to the supervisor.
Perform regular site inspections and accurately report findings.
Provide ongoing training to phlebotomy staff as directed.
Complete new-hire and annual competency assessments when necessary.
Manage and monitor patient flow, wait times, inventory levels, and information logs.
Address customer service issues promptly and respectfully.
Review daily and weekly schedules with the supervisor and make schedule adjustments as needed.
Promote teamwork, cohesiveness, and effective communication among coworkers.
Perform phlebotomist and site coordinator duties as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability coverage
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO), subject to schedule-based eligibility exceptions
Tuition reimbursement
Employee Stock Purchase Plan
Potential eligibility for a quarterly performance-based PST Incentive Plan bonus