Phlebotomist Representative I - Hospital - Part Time

Quest Diagnostics • Grand Rapids, MI

1d • $16 - $23 • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics to patients in a hospital setting. The role collects quality blood samples using established practices and procedures, while creating an atmosphere of trust and confidence and explaining procedures to patients. The phlebotomist is expected to collect specimens safely and accurately, protect confidential patient information, and demonstrate Quest Leadership Behaviors and process excellence. The position is based in a fast-paced hospital environment in Grand Rapids, Michigan, with a schedule of every Tuesday and Thursday and every other Saturday and Sunday, from 4:00 AM to 12:30 PM.

The role may rotate among inpatient, outpatient, physicians’ offices, and emergency department settings. Depending on site operations and the care model, hospital phlebotomists may also support pre-analytical laboratory functions.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• High school diploma or equivalent.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Ability to provide strong customer focus and engage positively with patients and colleagues; communicate openly and transparently; adapt to change; and demonstrate knowledge of the business.
• Commitment to applicable Quest Diagnostics and hospital system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard and data-entry experience preferred.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform assigned clerical duties, including data entry, inventory, stocking supplies, and answering phones as needed.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff members follow instructions.
• Observe infection-control and safety protocols.
• Maintain applicable phlebotomy logs, including maintenance and temperature logs, accurately and on schedule.
• Complete applicable data-entry requirements, including patient registration, entering test orders from requisitions or databases, and managing standing orders.
• Keep facilities neat, clean, and in good repair; notify the Group Leader or Supervisor about needed repairs and maintenance.
• Complete training courses and stay current on phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay current on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Vacation and Health/Flex Time for part-time employees scheduled to work at least 20 hours per week.
• Six holidays plus one “MyDay” off for employees regularly scheduled to work 20 or more hours per week.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost Blueprint for Wellness health assessment program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED