Phlebotomist Representative I - Hospital - Part Time

Quest Diagnostics • Grand Rapids, MI

1d • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics to patients in hospital systems and collects quality blood samples while following established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence by explaining procedures and collecting specimens skillfully, safely, and accurately. The position focuses on process excellence, confidentiality, and accurate handling of patient information in a fast-paced hospital environment.

The schedule is every Monday and Wednesday, every third Friday, and every third weekend (Saturday and Sunday), from 4:00 AM to 12:30 PM. The position is part-time and based in Grand Rapids, Michigan. Hospital phlebotomists may also support pre-analytical laboratory functions depending on site operations and the work model.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Superior customer focus and the ability to engage positively, communicate openly and transparently with peers, supervisors, and patients, embrace change, and understand the business.
• Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
• High school diploma or equivalent.
• Ability to lift light to moderately heavy objects; frequently lift and carry 1–15 pounds and lift and carry 16–25 pounds. Objects exceeding 41 pounds must not be lifted or carried without assistance.
• Ability to sit, stand, and walk for long periods, perform extended eye-hand coordination, use stairs or elevators as required, and perform frequent to constant repetitive tasks with the dominant hand.
• Fine hand dexterity and steadiness, positional coordination, and ability to balance, bend or kneel, push or pull, reach, and twist.
• Extensive use of a phone and PC.
• Position may require travel.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard and data-entry experience.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.
• Experience or ability to support pre-analytical laboratory functions, depending on site operations and model.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform departmental clerical duties as assigned, such as data entry, inventory, stocking supplies, and answering phones.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff members follow instructions.
• Observe infection-control and safety protocols at all times.
• Maintain appropriate phlebotomy logs, including maintenance and temperature logs, in a timely manner and at the required frequency.
• Complete applicable data-entry requirements accurately, including patient registration, entering test orders from requisitions or databases, and managing standing orders.
• Keep facilities neat, clean, and in good repair, and advise the Group Leader or Supervisor of required repairs and maintenance.
• Complete training courses and stay current with phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Vacation and Health/Flex Time for part-time employees scheduled to work at least 20 hours per week.
• Six holidays plus one “MyDay” off for employees regularly scheduled to work 20 or more hours per week.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost Blueprint for Wellness health assessment program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED