Phlebotomist Representative I - Hospital - Part Time

Quest Diagnostics

18h • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics within hospital systems and draws blood samples while following established practices and procedures. The role involves direct patient contact, explaining procedures, and collecting specimens safely, accurately, and skillfully while fostering patient trust and confidence. The employee demonstrates Quest Leadership Behaviors, process excellence, confidentiality, and accuracy in handling patient information. The position is in a fast-paced hospital environment and rotates among inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled. Depending on site operations, the role may also support pre-analytical laboratory functions.

The schedule is every Tuesday and Thursday and every other weekend (Saturday/Sunday), from 4:00 AM to 12:30 PM. This is a part-time position in Grand Rapids, Michigan.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• High school diploma or equivalent.
• Ability to lift and carry objects frequently in the 1–15-pound range and objects in the 16–25-pound range; objects exceeding 41 pounds must not be lifted or carried without assistance.
• Ability to sit, stand, and walk for long periods; use stairs and/or elevators as required; and perform frequent to constant repetitive tasks with the dominant hand.
• Ability to perform duties requiring extensive eye-hand coordination, hand dexterity and steadiness, and positional coordination such as balancing, bending, kneeling, pushing, pulling, reaching, and twisting.
• Ability to use a phone and PC extensively; position may require travel.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
• Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
• Superior customer focus and ability to engage positively and communicate openly and transparently with peers, supervisors, and patients; ability to embrace change and knowledge of the business.

Nice To Haves

• One year of phlebotomy experience.
• Customer service and healthcare experience.
• Keyboard and data-entry experience.
• Phlebotomy certification; required in certain states, including California, Nevada, Washington, and Louisiana.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain clean, organized phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Complete specimen data entry and processing, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform assigned clerical duties such as data entry, inventory, stocking supplies, and answering phones.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
• Observe infection-control and safety protocols.
• Maintain required phlebotomy logs, including maintenance and temperature logs, in a timely manner and at the required frequency.
• Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of standing orders.
• Keep facilities neat, clean, and in good repair, and advise the Group Leader or Supervisor of needed repairs and maintenance.
• Complete training courses and stay current with phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay current on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Vacation and Health/Flex Time for part-time employees scheduled to work at least 20 hours per week.
• Six holidays plus one “MyDay” off for employees regularly scheduled to work 20 or more hours per week.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost Blueprint for Wellness health assessment program.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED