Phlebotomist Representative I - Hospital - Part Time

Quest Diagnostics • Grand Rapids, MI

1d • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics to patients in a hospital system, supporting routine health management and important health decisions. The role collects quality blood samples while following established practices and procedures, explains procedures to patients, and creates an atmosphere of trust and confidence. Work is performed skillfully, safely, and accurately, with attention to process excellence, confidentiality, and accurate patient information in a fast-paced hospital environment.

The position is part-time in Grand Rapids, Michigan, with a schedule of every Thursday, every other Friday, and every other weekend (Saturday and Sunday), from 5:00 AM to 1:30 PM. Hospital phlebotomists may also support pre-analytical laboratory functions depending on site operations and model.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• High school diploma or equivalent.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Superior customer focus and ability to engage positively and communicate openly and transparently with peers, supervisors, and patients.
• Ability to embrace change and knowledge of the business.
• Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
• Ability to meet the physical demands of the position, including lifting and carrying objects, prolonged sitting, standing and walking, stair or elevator use, frequent repetitive dominant-hand tasks, fine hand dexterity, and positional coordination.
• Extensive use of a phone and PC.
• Position may require travel.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard and data-entry experience.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.
• Depending on site operations and model, support for pre-analytical laboratory functions.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Label and process specimens accurately according to laboratory protocol.
• Maintain clean and organized phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform assigned clerical duties, including data entry, inventory, stocking supplies, and answering phones as needed.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff members follow instructions.
• Observe infection control and safety protocols.
• Maintain required phlebotomy logs, including maintenance and temperature logs, on time and at the required frequency.
• Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of Standing Orders.
• Keep facilities neat, clean, and in good repair; advise the Group Leader or Supervisor of needed repairs and maintenance.
• Complete training courses and stay current on phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay current on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Vacation and Health/Flex Time for part-time employees scheduled to work at least 20 hours per week.
• Six holidays plus one “MyDay” off for employees regularly scheduled to work 20 or more hours per week.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost Blueprint for Wellness health assessment program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED