Phlebotomist Representative I - Hospital - Part Time

Quest Diagnostics

22h • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics within hospital systems and draws quality blood samples while following established practices and procedures. The position involves direct patient contact, explaining procedures, and creating an atmosphere of trust and confidence while collecting specimens safely and accurately. The role emphasizes process excellence, confidentiality, and accurate handling of patient information in a fast-paced hospital environment. The position is part-time in Grand Rapids, Michigan, scheduled every Thursday, every other Friday, and every other weekend (Saturday and Sunday), from 5:00 AM to 1:30 PM. Hospital phlebotomists may also support pre-analytical laboratory functions depending on site operations and model.

Requirements

• Proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• High school diploma or equivalent.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong customer focus and ability to engage positively and communicate openly with peers, supervisors, and patients.
• Ability to embrace change and knowledge of the business.
• Ability to comply with applicable Quest Diagnostics and hospital system policies and procedures, including dress code, employee health and safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard and data-entry experience preferred.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain clean, organized phlebotomy carts and work areas.
• Administer oral solutions according to established training, such as Glucola.
• Perform specimen data entry and processing, including labeling, centrifuging, splitting, and freezing specimens as required by test orders.
• Perform assigned clerical duties, such as data entry, inventory, stocking supplies, and answering phones.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
• Observe infection-control and safety protocols.
• Maintain required phlebotomy logs, including maintenance and temperature logs, on time and at the required frequency.
• Accurately complete data-entry requirements, including patient registration, test-order entry or retrieval, and management of standing orders.
• Keep facilities neat, clean, and in good repair, and advise the Group Leader or Supervisor of needed repairs and maintenance.
• Complete training courses and keep current with phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay current on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Vacation and Health/Flex Time for part-time employees scheduled to work at least 20 hours per week.
• Six holidays plus one “MyDay” off for employees regularly scheduled to work 20 or more hours per week.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost Blueprint for Wellness health assessment program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED