Phlebotomist Representative I - Hospital

Quest Diagnostics•Bangor, ME

12d•$20 - $21•Onsite

About The Position

Quest Diagnostics is hiring a hospital-based Phlebotomist Representative I at Northern Lights Hospital in Bangor, Maine. The role represents Quest Diagnostics to hospital patients and collects quality blood samples in accordance with established practices and procedures. The phlebotomist explains procedures, builds patient trust and confidence, and collects specimens skillfully, safely, and accurately while maintaining confidentiality and accurate patient information. The position works in a fast-paced hospital environment and rotates through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled. The schedule is Tuesday through Friday, 5:00 AM to 2:30 PM, with rotational weekends. The pay range is $20.00 to $21.45 per hour. Salary offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Quest Diagnostics offers benefits and programs to support employees and their families. Depending on whether a position is part-time or full-time, benefits may include medical and supplemental health, dental and vision coverage for eligible full-time employees working 30 or more hours; well-being programs; a no-cost annual health assessment; a mental health program; vacation and health/flex time; six holidays plus one MyDay off; financial coaching; a 401(k) or Roth IRA with company match up to 5% after 12 months; an employee stock purchase plan; life and disability insurance; flexible spending accounts; annual incentive plans; matching gifts; education assistance; and career advancement opportunities.

Requirements

Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
High school diploma or equivalent.
Ability to communicate clearly and effectively in English, verbally and in writing.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Superior customer focus, positive interactions, open and transparent communication with peers, supervisors, and patients, adaptability to change, and knowledge of the business.
Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
Ability to meet the physical and mental requirements of the position, including frequent lifting and carrying of objects weighing 1–15 pounds and lifting or carrying objects weighing 16–25 pounds; objects exceeding 41 pounds require assistance.
Ability to sit, stand, and walk for long periods; use stairs or elevators as required; perform frequent to constant repetitive tasks with the dominant hand; and perform activities requiring fine hand dexterity, steadiness, balance, bending or kneeling, pushing or pulling, and reaching or twisting.
Ability to use a phone and PC extensively.
Position may require travel.

Nice To Haves

One year of phlebotomy experience preferred.
Customer service and healthcare experience preferred.
Keyboard and data-entry experience preferred.
Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.
Depending on site operations and model, hospital phlebotomists may also support pre-analytical laboratory functions.

Responsibilities

Perform venipuncture and capillary blood collection on patients of all age groups.
Accurately label and process specimens according to laboratory protocol.
Maintain cleanliness and organization of phlebotomy carts and work areas.
Administer oral solutions, such as Glucola, according to established training.
Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
Perform assigned departmental clerical duties, such as data entry, inventory, stocking supplies, and answering phones.
Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
Observe infection-control and safety protocols.
Maintain appropriate phlebotomy logs, such as maintenance and temperature logs, on schedule.
Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of standing orders.
Keep facilities neat, clean, and in good repair; advise the Group Leader or Supervisor of required repairs and maintenance.
Complete training courses and stay current with phlebotomy techniques.
Communicate effectively with patients, nursing staff, and laboratory personnel.
Participate in special projects and teams.
Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
Assist with training new staff or students as needed.
Stay up to date on company communications.
Perform additional duties and responsibilities as needed.

Benefits

Day 1 medical, supplemental health, dental, and vision for eligible full-time employees working 30 or more hours.
Best-in-class well-being programs.
Annual no-cost health assessment through Blueprint for Wellness®.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, plus buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Successful candidates may be eligible for annual performance bonus compensation.