Phlebotomist Representative I - Hospital

Quest Diagnostics • Hackensack, NJ

12d • Onsite

About The Position

Quest Diagnostics is hiring a hospital-based Phlebotomist Representative I at HUMC in Hackensack, New Jersey. The role represents Quest Diagnostics to hospital patients and involves collecting blood samples while providing a calm, trustworthy patient experience. The phlebotomist follows established procedures and demonstrates accuracy, confidentiality, process excellence, and Quest Leadership Behaviors in a fast-paced hospital environment.

The position rotates among inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled. The listed schedule is rotating, 7:00 AM to 3:30 PM. The pay range is $22.80–$24.45 per hour. Salary offers depend on factors such as skills, training, experience, education, and certifications; successful candidates may be eligible for annual performance bonus compensation. Hospital phlebotomists may also support pre-analytical laboratory functions depending on site operations and model.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• High school diploma or equivalent.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to produce quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong customer focus and ability to engage positively and communicate openly and transparently with peers, supervisors, and patients.
• Ability to adapt to and embrace change and knowledge of the business.
• Ability to lift and carry objects frequently in the 1–15 pound range and also lift and carry objects in the 16–25 pound range; objects exceeding 41 pounds must not be lifted or carried without assistance.
• Ability to sit, stand, and walk for long periods; use eye-hand coordination for extended periods; use stairs and/or elevators; perform frequent-to-constant repetitive tasks with the dominant hand; and perform tasks requiring fine hand dexterity and positional coordination, including balancing, bending or kneeling, pushing or pulling, and reaching or twisting.
• Ability to use a phone and PC extensively.
• Ability to work in a hospital environment with exposure to patient temperament and graphic traumas.
• Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service experience preferred.
• Healthcare experience preferred.
• Keyboard and data-entry experience preferred.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain clean and organized phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Perform specimen data entry and processing, including labeling, centrifuging, splitting, and freezing specimens as required by test orders.
• Perform assigned departmental clerical duties, such as data entry, inventory, stocking supplies, and answering phones.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
• Observe infection-control and safety protocols.
• Maintain required phlebotomy logs, including maintenance and temperature logs, accurately and on schedule.
• Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of standing orders.
• Keep facilities neat, clean, and in good repair, and notify the Group Leader or Supervisor of needed repairs or maintenance.
• Complete training courses and stay current on phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• Eligible employees may receive vacation and health/flex time, subject to part-time eligibility conditions.
• Eligible employees may receive six holidays plus one “MyDay” off, subject to regular-schedule eligibility conditions.
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Annual incentive plans.
• Employee stock purchase plan.
• Education assistance through MyQuest for Education.
• Annual, no-cost health assessment program, Blueprint for Wellness®.
• Annual performance bonus compensation may be available to successful candidates.
• Additional benefits and programs may be offered, depending on part-time or full-time status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED