Phlebotomist Representative I - Hospital

Quest Diagnostics • Paterson, NJ

7d • $23 - $24 • Onsite

About The Position

The Phlebotomist Representative I represents Quest Diagnostics to patients in hospital systems and collects quality blood samples while following established practices and procedures. The role involves direct patient contact, explaining procedures, and creating an atmosphere of trust and confidence while collecting specimens skillfully, safely, and accurately. The successful candidate works in a fast-paced hospital environment and demonstrates process excellence, confidentiality, and accuracy in handling patient information.

This on-call position in Paterson, New Jersey covers three days per week and alternating Saturdays. The position rotates through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled. The hourly pay range is $22.80–$24.45. Salary offers consider factors including skills, training, experience, education, certifications, market conditions, and organizational factors; eligible candidates may receive annual performance bonus compensation.

Requirements

• Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Ability to communicate clearly and effectively in English, verbally and in writing.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent pediatric and geriatric phlebotomy skills.
• Demonstrated customer focus, positive interactions, open and transparent communication with peers, supervisors, and patients, adaptability to change, and knowledge of the business.
• High school diploma or equivalent.

Nice To Haves

• One year of phlebotomy experience preferred.
• Customer service and healthcare experience preferred.
• Keyboard and data-entry experience preferred.
• Phlebotomy certification preferred; required in certain states, including California, Nevada, Washington, and Louisiana.
• Depending on site operations and model, hospital phlebotomists may also support pre-analytical laboratory functions.

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain clean and organized phlebotomy carts and work areas.
• Administer oral solutions, such as Glucola, according to established training.
• Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
• Perform assigned clerical duties, including data entry, inventory, stocking supplies, and answering phones as needed.
• Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
• Observe infection control and safety protocols.
• Maintain appropriate phlebotomy logs, including maintenance and temperature logs, on schedule.
• Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of standing orders.
• Keep facilities neat, clean, and in good repair; advise the Group Leader or Supervisor of needed repairs and maintenance.
• Complete training courses and remain current on phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and laboratory personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
• Assist with training new staff or students as needed.
• Stay current on company communications.
• Perform additional duties and responsibilities as needed.

Benefits

• 401(k) plan, with eligibility for all employees after one month and a fully vested company match of up to 5% of pay after one year.
• On-call employees are eligible for a pre-tax 401(k) and/or Roth IRA with a company match of up to 5% after 12 months of service.
• Eligible candidates may receive annual performance bonus compensation.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED