Phlebotomist Representative I - Hospital

Quest Diagnostics•Bangor, ME

13d•Onsite

About The Position

Quest Diagnostics is hiring a hospital-based Phlebotomist Representative I at Northern Lights Hospital in Bangor, Maine. The position represents Quest Diagnostics to hospital patients and draws blood samples while following established practices and procedures. It involves explaining procedures, creating a reassuring atmosphere, and collecting specimens safely and accurately while protecting patient confidentiality and information. The role is in a fast-paced hospital environment and may include support for pre-analytical laboratory functions, depending on site operations and model. The schedule is Tuesday through Friday, 5:00 AM to 2:30 PM, with rotational weekends. The pay range is $20.00–$21.45 per hour. Salary offers depend on factors including relevant skills, training, experience, education, certifications, market conditions, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Quest offers a range of benefits and programs. Depending on whether the position is part-time or full-time, some benefits may include medical and supplemental health, dental and vision coverage for eligible full-time employees working 30 or more hours; well-being and mental health programs; vacation and health/flex time; holidays and a MyDay off; financial coaching; a 401(k) or Roth IRA with company match after 12 months; an employee stock purchase plan; life and disability insurance; flexible spending accounts; annual incentive plans; matching gifts; education assistance; and career advancement opportunities.

Requirements

Demonstrated proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Ability to lift and carry objects frequently weighing 1–15 pounds and to lift and carry objects weighing 16–25 pounds; objects exceeding 41 pounds must not be lifted or carried without assistance.
Ability to sit, stand, and walk for long periods and perform tasks requiring extended eye-hand coordination.
Ability to use stairs and/or elevators to move between floors as required.
Ability to perform repetitive tasks frequently to constantly with the dominant hand.
Fine hand dexterity and steadiness; positional coordination involving balancing, bending or kneeling, pushing or pulling, reaching, and twisting.
Ability to communicate clearly and effectively in English, verbally and in writing.
Ability to provide quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
Superior customer focus, positive interactions, open and transparent communication with peers, supervisors, and patients, adaptability to change, and knowledge of the business.
Commitment to applicable Quest Diagnostics and hospital-system policies and procedures, including dress code, employee health and safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
High school diploma or equivalent.
Ability to travel if required by the position.
Ability to use a phone and PC extensively.

Nice To Haves

One year of phlebotomy experience.
Customer service and healthcare experience.
Keyboard and data-entry experience.
Phlebotomy certification; required in certain states, including California, Nevada, Washington, and Louisiana.

Responsibilities

Perform venipuncture and capillary blood collection on patients of all age groups.
Accurately label and process specimens according to laboratory protocol.
Maintain clean and organized phlebotomy carts and work areas.
Administer oral solutions, such as Glucola, according to established training.
Enter data and process specimens, including labeling, centrifuging, splitting, and freezing as required by test orders.
Perform assigned departmental clerical duties, including data entry, inventory, stocking supplies, and answering phones when needed.
Read, understand, and comply with departmental policies, protocols, and procedures, and ensure staff follow instructions.
Observe infection-control and safety protocols.
Maintain phlebotomy logs, including maintenance and temperature logs, in a timely manner and at the required frequency.
Complete applicable data-entry requirements accurately, including patient registration, test-order entry or retrieval, and management of Standing Orders.
Keep facilities neat, clean, and in good repair, and notify a Group Leader or Supervisor of needed repairs or maintenance.
Complete training courses and stay current with phlebotomy techniques.
Communicate effectively with patients, nursing staff, and laboratory personnel.
Participate in special projects and teams.
Rotate through inpatient, outpatient, physicians’ offices, and emergency department settings as scheduled.
Assist with training new staff or students as needed.
Stay up to date on company communications.
Perform additional duties and responsibilities as needed.

Benefits

Day 1 medical and supplemental health, dental, and vision coverage for eligible full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness® health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.