Phlebotomist III Territory

Quest Diagnostics•Richmond, VA

5d•$23 - $25

About The Position

The Phlebotomist III Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist communicates effectively with patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations. The position demonstrates Quest's 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday through Friday, 6:00 AM to 6:00 PM, with rotational weekends. Travel may be up to 75%, and the position requires travel between assigned sites. The listed pay range is $23.10–$24.75 per hour. Eligible candidates may receive annual performance bonus compensation. Quest offers benefits and programs intended to support employees and families. Depending on position status and eligibility, offerings may include medical and supplemental health, dental and vision insurance, well-being and mental health programs, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) with company match, an employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to travel up to 75%.
English language proficiency.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine-motor hand motions and stand or sit for extended periods.
Frequent walking and standing, with occasional bending, kneeling, reaching, twisting, or pulling.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and frequently handle difficult draws such as pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures, confirm specimen labeling accuracy, and perform necessary data entry.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by test orders.
Research test and client information and verify written and electronic orders using laboratory technology systems or the directory of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and address questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and handle multiple priorities in a high-volume setting.
Provide coverage across Patient Service Center and Client Office locations in the assigned territory, including with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver's license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert for complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including protection of patient confidentiality.
Use laboratory systems, directories, and corporate tools to verify orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.