Phlebotomist III Territory

Quest Diagnostics•Canton, GA
•$24•Onsite

About The Position

The Phlebotomist III travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. It requires independent work with a consistently low error rate and the ability to handle complex collections and patient or client situations. The position is based in Canton, Georgia, with a Monday-to-Friday schedule from 8:00 AM to 5:00 PM and rotational weekends; travel is required up to 75%.

Requirements

  • Three years of phlebotomy experience.
  • High school diploma or equivalent.
  • Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
  • Ability to travel up to 75%.
  • English proficiency.
  • Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
  • Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
  • Proven phlebotomy experience, including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.
  • Keyboard and data-entry experience.
  • Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
  • Ability to perform repetitive fine hand motions and to stand or sit for extended periods; frequent walking and standing, and occasional bending, kneeling, reaching, twisting, or pulling.
  • Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
  • Reliable transportation and a valid driver's license and clean driving record if applicable.

Nice To Haves

  • Customer service experience in a retail or service environment.
  • Completion of an accredited phlebotomy program or medical assistant or paramedic training.
  • Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

  • Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and frequently handle difficult draws such as pediatric, geriatric, and hard-stick collections.
  • Confirm patient identification and signatures, ensure accurate specimen labeling, and perform data entry as needed.
  • Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
  • Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
  • Provide professional, respectful, and efficient service to patients and clients; communicate collection procedures and answer questions.
  • Enter patient registration, test order, and billing information accurately, and collect payments when required in accordance with corporate policies.
  • Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
  • Provide coverage across Patient Service Center and Client Office locations in the assigned territory, potentially with minimal notice.
  • Complete daily office activities accurately and on time, and maintain reliable transportation and meet travel expectations.
  • May mentor on-site staff by providing guidance and support.
  • Serve as a subject matter expert on complex specimen requirements and special processing, troubleshoot specimen issues, and apply knowledge of the business.
  • Use independent judgment to adapt to operational needs and maintain workflow continuity.
  • Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
  • Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
  • Complete required training and maintain current phlebotomy skills and knowledge.
  • Demonstrate the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in interactions.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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