Phlebotomist III Territory

Quest Diagnostics•Midlothian, VA

12d•$24 - $26

About The Position

The Phlebotomist III Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role is responsible for accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The Phlebotomist communicates effectively to provide a professional and efficient experience for patients, staff, and clients, works independently with a consistently low error rate, and handles complex collections and patient or client situations. The role demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position provides coverage across PSC and IOP locations, potentially with minimal notice, and supports specimen processing, site operations, administrative tasks, and compliance. The role may also mentor on-site staff. The posted schedule is Monday through Friday, 6:00 AM to 6:00 PM, with rotational weekend work; travel is required up to 75%.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Proven phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive hand motions requiring fine dexterity and to stand or sit for extended periods.
Ability to walk and stand frequently, and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform venipuncture, capillary draws, and other specimen collections according to established procedures, including difficult pediatric, geriatric, and hard-stick collections.
Confirm patient identity, obtain required signatures, ensure accurate specimen labeling, and perform data entry.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, efficient service to patients and clients, answer questions, and explain collection procedures.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations within the assigned territory, including with minimal notice.
Complete daily office activities accurately and on time, and maintain reliable transportation and meet applicable travel expectations.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Collect payments when required and follow corporate policies for identification and billing.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Potential eligibility for annual performance bonus compensation.