Phlebotomist III Territory

Quest Diagnostics•Midlothian, VA

11d

About The Position

The Phlebotomist III travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. It requires working independently with a consistently low error rate and handling complex collections and patient or client situations. The position demonstrates the Quest 5Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—to support service and operational excellence. The schedule is Monday to Friday, 6:00 AM to 6:00 PM, with rotational weekends. The position is based in the Midlothian, Virginia territory and requires travel up to 75%, including coverage at PSC and IOP locations with minimal notice. A valid driver license and clean driving record are required if applicable. Compensation is $24.05–$25.75 per hour. Salary offers consider relevant skills, training, experience, education, certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. The role requires three years of phlebotomy experience and a high school diploma or equivalent. Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience, including pediatric and geriatric collections.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English proficiency.
Travel up to 75%; reliable transportation and, if applicable, a valid driver license and clean driving record.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk and stand frequently; and bend, kneel, reach, twist, or pull occasionally.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws, and handle difficult draws such as pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures to ensure accurate specimen labeling; perform data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by test orders.
Research test and client information, and confirm and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, and efficient service to patients and clients; explain collection procedures and respond to patient questions.
Use communication, problem-solving, and collaboration skills to complete procedures and address questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, troubleshooting specimen issues, and business knowledge.
Use sound judgment to adapt independently to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, in accordance with corporate policies.
Follow departmental procedures, safety protocols, and compliance standards, including patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative duties such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete all training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs in interactions to uphold service and operational excellence.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.