Phlebotomist III Territory

Quest Diagnostics•Canton, GA

About The Position

The Phlebotomist III Territory provides professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), and other sites within an assigned territory. The role supports high-quality laboratory results through accurate specimen collection, patient identification, and adherence to testing protocols. The position requires independent work with a consistently low error rate, including handling complex collections and patient or client situations. The schedule is Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends, and travel may be required up to 75%. The listed pay range starts at $23.86 per hour. Salary offers depend on factors such as skills, training, experience, education, certifications, market conditions, and organizational factors; eligible candidates may receive annual performance bonus compensation. The role includes frequent difficult draws, including pediatric, geriatric, and hard-stick collections; specimen preparation and processing; patient registration and order and billing data entry; and support for site operations. The employee may cover multiple PSC and IOP locations, sometimes with minimal notice, and may mentor on-site staff. The position requires compliance with departmental procedures, safety protocols, confidentiality standards, and applicable corporate policies. The employer describes benefits and programs that may vary by full-time or part-time status. These include medical and supplemental health coverage, dental and vision coverage for eligible full-time employees, well-being and mental health programs, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) with company match after 12 months, employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

At least three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Proven phlebotomy experience, including pediatric and geriatric collections.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong verbal and written communication, problem-solving, collaboration, and adaptability skills.
Keyboard and data-entry experience.
English proficiency; English is required.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to travel up to 75%.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk frequently; and occasionally bend, kneel, reach, twist, or pull.
Extensive use of a phone and computer and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, following established procedures.
Frequently handle difficult draws, including pediatric, geriatric, and hard-stick collections, while maintaining minimal error.
Obtain patient identification and signatures to confirm specimen labeling accuracy.
Perform data entry and prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Provide professional, respectful, efficient service to patients and clients; explain collection procedures and address questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Cover PSC and IOP locations across the assigned territory, potentially with minimal notice, and complete office activities accurately and on time.
Maintain reliable transportation and meet applicable travel expectations, including a valid driver license and clean driving record where applicable.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to verify orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete training and maintain current phlebotomy skills and knowledge.

Benefits

Medical and supplemental health coverage, including Day 1 coverage for eligible full-time employees working 30 or more hours.
Dental and vision coverage for eligible full-time employees working 30 or more hours.
Well-being programs and an annual no-cost health assessment program.
Blueprint for Wellness® and healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.