Phlebotomist III Territory

Quest Diagnostics•Lutherville, MD

10d•$25 - $27

About The Position

The Phlebotomist III travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers (PSCs), Client Offices (IOPs), and other sites. The role ensures accurate specimen collection, patient identification, and compliance with testing protocols to support high-quality laboratory results. The position works independently with a consistently low error rate and handles complex collections and patient or client situations while demonstrating the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekend work. The position is based in the Lutherville Timonium, Maryland territory and requires travel, including coverage across PSC and IOP locations with minimal notice. The stated travel requirement is up to 75%. Compensation is $24.95 to $26.75 per hour. Eligible candidates may also receive annual performance bonus compensation. The position requires three years of phlebotomy experience and a high school diploma or equivalent.

Requirements

Three years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently and produce accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Demonstrated phlebotomy experience, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%; maintain reliable transportation and, if applicable, a valid driver's license and clean driving record.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; and walk frequently.
Ability to occasionally bend, kneel, reach, twist, or pull; use a phone and computer extensively; and frequently communicate in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for various tests, including venipuncture and capillary draws, and frequently handle difficult pediatric, geriatric, and hard-stick draws with minimal error.
Verify patient identity and obtain required signatures to ensure accurate specimen labeling; perform data entry as needed.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by test orders.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Provide professional, respectful, efficient service to patients and clients; communicate collection procedures clearly and address questions.
Accurately enter patient registration, test order, and billing information.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across PSC and IOP locations within the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time, and maintain reliable transportation and meet role travel expectations.
May mentor on-site staff by providing guidance and support.
Serve as a subject matter expert on complex specimen requirements, special processing, specimen troubleshooting, and business knowledge.
Use independent judgment to adapt to operational needs and maintain workflow continuity.
Verify identification, enter billing information, and collect payments when required in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform routine administrative tasks, including stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.

Benefits

Medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours, beginning on Day 1.
Well-being programs and an annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.