Phlebotomist II Territory

Quest Diagnostics•Clovis, CA

7d•$26 - $28

About The Position

The Phlebotomist II travels within an assigned territory to provide phlebotomy services at Patient Service Centers, Client Offices, and other sites. The role ensures accurate specimen collection and patient identification, follows testing protocols, and supports high-quality laboratory results. The Phlebotomist II works independently with a consistently low error rate and handles more complex collections and patient or client situations while providing a professional, efficient experience. The position demonstrates Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The position is based in the Clovis, California territory and is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekends. Travel is required, up to 75%, and coverage across assigned locations may be needed with minimal notice. A valid driver license and clean driving record are required if applicable. A state phlebotomy license is required; Quest does not accept NHA licenses in California, Washington, or Nevada. The listed pay range is $26.05–$28.45 per hour. Salary offers depend on factors including relevant skills, training, experience, education, certifications, market conditions, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
State phlebotomy certification is required in California, Nevada, Washington, and Louisiana; a state phlebotomy license is required for this position. Quest does not accept NHA licenses in California, Washington, or Nevada.
Travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Ability to work independently, accurately, and with minimal on-site supervision in a fast-paced setting.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive hand motions requiring fine dexterity and to stand or sit for extended periods.
Ability to walk and stand frequently, and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.
Valid driver license and clean driving record, if applicable.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of a phlebotomy-accredited program, medical assistant training, or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws, and handle difficult pediatric, geriatric, and hard-stick collections with minimal error.
Obtain patient identification and signatures to confirm specimen-labeling accuracy; perform data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by the test order.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service to patients and clients; communicate procedures clearly and address questions.
Perform accurate patient registration, test-order, and billing data entry.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and Client Offices in the assigned territory, potentially with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet travel expectations, including having a valid driver license and clean driving record if applicable.
Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
Follow departmental policies, procedures, safety protocols, and compliance standards, including patient-information confidentiality.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support routine administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate Quest’s 5Cs in interactions to uphold service and operational excellence.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Best-in-class well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.