Phlebotomist II Territory

Quest Diagnostics•Fresno, CA

7d•$26 - $28•Onsite

About The Position

The Phlebotomist II Territory role serves assigned Patient Service Centers, Client Offices, and other sites in the Fresno, California territory. The position involves travel to provide professional phlebotomy services, accurately collect and prepare specimens, confirm patient identity and orders, and follow testing protocols. The role works independently with a consistently low error rate and handles complex collections and patient or client situations while delivering a professional and efficient experience. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekends. Travel may be required up to 75%, including coverage across sites within the assigned territory with minimal notice. A state phlebotomy license is required; Quest does not accept NHA licenses in California, Washington, or Nevada. The pay range is $26.05–$28.45 per hour. Salary offers consider factors such as relevant skills, training, experience, education, and certifications, as well as market and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. The position requires a high school diploma or equivalent and two years of phlebotomy experience.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
State phlebotomy certification/license required in California; the posting also identifies Nevada, Washington, and Louisiana as states where certification is required. Quest does not accept NHA licenses in California, Washington, or Nevada.
Travel up to 75%.
English language proficiency.
Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive fine hand motions and stand or sit for extended periods; frequent walking and standing, with occasional bending, kneeling, reaching, twisting, or pulling.
Ability to use a phone and computer extensively and frequently communicate in English with patients and clients.
Reliable transportation; valid driver's license and clean driving record if applicable.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections for a variety of tests, including venipuncture and capillary draws; handle difficult pediatric, geriatric, and hard-stick draws with minimal error.
Obtain patient identification and signatures to confirm specimen labeling accuracy, and perform data entry as needed.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage according to test orders.
Research test and client information and verify written and electronic orders using laboratory systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; communicate procedures clearly and address patient questions.
Enter patient registration, test order, and billing information accurately.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and Client Offices within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet role travel expectations, including having a valid driver's license and clean driving record if applicable.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental policies, procedures, safety protocols, and compliance standards, including patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support routine administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.