Phlebotomist II Territory

Quest Diagnostics•Voorhees, NJ

13d

About The Position

The Phlebotomist II Territory travels within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites. The role ensures accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. The Phlebotomist II works independently with a consistently low error rate and handles more complex collections and patient or client situations while providing a professional, efficient experience. The position demonstrates the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The listed schedule is Monday to Friday, 6:30 AM to 8:30 PM, with rotational weekend work. Travel is required, up to 75%, and the role requires reliable transportation and, if applicable, a valid driver’s license and clean driving record. The pay range is $23.20–$24.90 per hour. Salary offers depend on factors including skills, training, experience, education, certifications, market conditions, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. Benefits may vary depending on whether the position is part-time or full-time. Listed offerings include medical and supplemental health coverage, dental and vision coverage for eligible full-time employees working 30 or more hours, well-being programs, a no-cost annual health assessment, a mental health program, vacation and health/flex time, holidays and a MyDay off, financial coaching, a 401(k) or Roth IRA with company match after 12 months, an employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and perform accurate, error-free work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English language proficiency.
Travel up to 75%.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed.
Ability to perform repetitive hand motions requiring fine dexterity and to stand or sit for extended periods.
Frequent walking and standing, with occasional bending, kneeling, reaching, twisting, or pulling.
Extensive use of a phone and computer, and frequent communication in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws.
Handle difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
Obtain patient identification and signatures to confirm specimen labeling accuracy.
Perform data entry, including patient registration, test order entry, and billing information.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required by the test order.
Research test and client information and verify written and electronic orders using laboratory technology systems or directories of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, efficient service and communicate collection procedures clearly while addressing patient questions.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the assigned territory, sometimes with minimal notice.
Ensure daily office activities are completed accurately and on time.
Maintain reliable transportation and meet role travel expectations; have a valid driver’s license and clean driving record if applicable.
Obtain identification, enter billing information, and collect payments when required in accordance with corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Medical and supplemental health coverage for eligible full-time employees working 30 or more hours.
Dental and vision coverage for eligible full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Potential annual performance bonus compensation.