Phlebotomist II Territory

Quest Diagnostics•Fresno, CA

6d•Onsite

About The Position

The Phlebotomist II Territory role provides professional phlebotomy services across assigned Patient Service Centers, Client Offices, and other sites. The role requires travel within the territory and supports accurate specimen collection, patient identification, and compliance with testing protocols. The Phlebotomist II works independently with a consistently low error rate, handles more complex collections and patient or client situations, and delivers a professional, efficient experience. The role is expected to demonstrate Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement. The schedule is Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends. Travel may be up to 75%, and the position requires a state phlebotomy license in certain states, including California. Quest does not accept NHA licenses in California, Washington, or Nevada. Two years of phlebotomy experience and a high school diploma or equivalent are required. The listed pay range is $26.05–$28.45 per hour. Eligible candidates may also receive annual performance bonus compensation.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
Phlebotomy certification is required in certain states, including California, Nevada, Washington, and Louisiana; Quest does not accept NHA licenses in California, Washington, or Nevada.
Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and produce accurate, low-error work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English proficiency.
Ability to travel up to 75%.
Maintain reliable transportation and, if applicable, a valid driver license and clean driving record.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally, with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently in English with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar, is strongly desired.

Responsibilities

Perform specimen collections according to established procedures, including venipuncture and capillary draws.
Handle difficult draws, including pediatric, geriatric, and hard-stick collections, with minimal error.
Obtain patient identification and signatures to ensure specimen-labeling accuracy.
Perform data entry, including patient registration, test orders, and billing information.
Prepare specimens for transport and testing by labeling, centrifuging, splitting, and storing them as required.
Research test and client information and verify written and electronic orders using laboratory technology systems or the directory of services.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Provide professional, respectful, and efficient service; explain collection procedures and answer patient questions.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and Client Offices in the assigned territory, sometimes with minimal notice.
Complete daily office activities accurately and on time.
Travel as required, maintaining reliable transportation and, where applicable, a valid driver license and clean driving record.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Perform administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate Quest’s 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and health/flex time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.