Phlebotomist II Territory

Quest Diagnostics•Bellingham, WA

10d•Onsite

About The Position

The Phlebotomist II Territory role is based in Bellingham, Washington, and requires travel within an assigned territory to provide phlebotomy services at Patient Service Centers, client offices, and other sites. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with rotational weekends. Travel may reach 75%. A state phlebotomy license is required where applicable; Quest does not accept NHA licenses in California, Washington, or Nevada. Proof of COVID-19 vaccination is required, with medical and religious exemptions considered after a conditional offer. The role performs a range of specimen collections and processing tasks, including venipuncture, capillary draws, and some difficult pediatric, geriatric, and hard-stick collections. It requires accurate patient identification, order verification, data entry, specimen preparation, and adherence to testing protocols and confidentiality, safety, and compliance standards. The Phlebotomist II works independently with minimal on-site supervision, maintains a consistently low error rate, and handles routine patient and client concerns while escalating non-routine issues appropriately. The position also supports daily site operations, including maintaining a clean collection environment, stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones. Candidates need reliable transportation and, if applicable, a valid driver license and clean driving record. The role requires frequent communication in English, extensive use of phone and computer, and the ability to lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed. Pay is $26.05–$28.70 per hour. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

Two years of phlebotomy experience.
High school diploma or equivalent.
State phlebotomy certification where required, including California, Nevada, Washington, and Louisiana; Quest does not accept NHA licenses in California, Washington, or Nevada.
Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.
Experienced phlebotomy skills, including pediatric and geriatric collections.
Ability to work independently and perform accurate, low-error work in a fast-paced setting with minimal on-site supervision.
Strong communication skills and ability to adapt to change.
Keyboard and data-entry experience.
English proficiency.
Ability to travel up to 75%.
Reliable transportation and, if applicable, a valid driver license and clean driving record.
Ability to lift up to 15 pounds frequently and up to 40 pounds occasionally with assistance as needed; perform repetitive fine hand motions; stand or sit for extended periods; walk and stand frequently; and occasionally bend, kneel, reach, twist, or pull.
Ability to use a phone and computer extensively and communicate frequently with patients and clients.

Nice To Haves

Customer service experience in a retail or service environment.
Completion of an accredited phlebotomy program, or medical assistant or paramedic training.
Professional medical certification, such as medical assistant, phlebotomy, or similar.

Responsibilities

Travel within an assigned territory to provide professional phlebotomy services at Patient Service Centers, client offices, and other sites.
Collect specimens for a variety of tests using established procedures, including venipuncture and capillary draws; handle some difficult pediatric, geriatric, and hard-stick collections.
Obtain patient identification and signatures and ensure specimen labeling accuracy.
Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storing specimens as required.
Research test and client information and confirm and verify written and electronic orders using laboratory technology systems or service directories.
Perform patient registration, test order, and billing data entry accurately.
Communicate collection procedures, answer patient questions, and provide professional, respectful, and efficient service.
Resolve routine patient and client concerns independently and escalate non-routine issues appropriately.
Maintain a clean, orderly, and welcoming collection environment and manage multiple priorities in a high-volume setting.
Provide coverage across Patient Service Centers and client offices within the territory, sometimes with minimal notice.
Complete assigned office activities accurately and on time.
Obtain identification, enter billing information, and collect payments when required, following corporate policies.
Follow departmental procedures, safety protocols, compliance standards, and patient-information confidentiality requirements.
Use laboratory systems, directories, and corporate tools to confirm orders and documentation.
Support administrative tasks such as stocking supplies, sanitizing, maintaining logs, filing, using email, and answering phones.
Complete required training and maintain current phlebotomy skills and knowledge.
Demonstrate the Quest 5Cs: Customer First, Care, Collaboration, Curiosity, and Continuous Improvement.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.