Phlebotomist, Clinical Services Technician

WakeMed Health & Hospitals•Raleigh, NC

About The Position

The Clinical Services Technician collects specimens from patients of all ages as assigned, with minimal patient impact. The role processes and allocates laboratory specimens and orders from all sources, verifies patient and specimen identification and checks that specimens and accompanying orders are appropriate. The technician organizes laboratory workflow and prioritizes specimen processing and distribution. Using required equipment, instruments, and computer systems, the technician tests requests, accessions and correctly labels specimens, and delivers them to the appropriate laboratory sections within acceptable time frames. The position performs specified procedures within the scope of established testing methods and responsibilities; documents routine maintenance and quality control procedures on assigned equipment; and troubleshoots as needed. The technician trains new employees in the theoretical and operational aspects of the position and serves as a resource for less experienced coworkers. Other duties may be assigned. WakeMed Health & Hospitals has served the community since 1961 and describes itself as the leading provider of health services in Wake County. Its mission is to improve the health and well-being of the community and provide outstanding, compassionate care.

Requirements

  • High school diploma or equivalent required.

Nice To Haves

  • One year of related position experience preferred.

Responsibilities

  • Collect specimens from patients of all ages as assigned, with minimal patient impact.
  • Process and allocate laboratory specimens and orders from all sources.
  • Verify proper patient and specimen identification and the appropriateness of specimens and accompanying orders.
  • Organize laboratory workflow and prioritize processing and distribution of specimens.
  • Use required equipment, instruments, and computer systems to test requests, accession and correctly label specimens, and deliver them to appropriate laboratory sections within acceptable time frames.
  • Perform specified procedures within the scope of established testing methods and responsibilities.
  • Perform and document routine maintenance and quality control procedures on specified equipment, and troubleshoot as needed.
  • Train new employees in the theoretical and operational aspects of the position.
  • Serve as a resource for less experienced coworkers.
  • Perform other duties as assigned.
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