Phlebotomist / Box Truck Driver -- PAID TRAINING

Versiti • Indianapolis, IN

6d

About The Position

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products while providing donors with a high level of customer service and an excellent donation experience. Works cooperatively with the team and contributes to team objectives and a collaborative, respectful employee culture. Operates the mobile drive vehicle and safely transports mobile staff, supplies, and equipment. The role also includes setting up collection sites and technology, screening donors, conducting physical checks and collections, maintaining product integrity and equipment, and completing department records. Some duties may include automated collections, preparing units for transport, responding to donor reactions, and booking future appointments.

The position requires compliance with applicable regulations, DOT guidelines, and standard operating procedures. Paid training is indicated in the job title. Versiti describes its work as supporting donors, patient outcomes, healthcare partners, and medical and scientific services. Specific compensation and benefits information is provided during phone screening based on location and qualifications.

Requirements

• High school diploma or GED required.
• Less than one year of job-related experience required.
• Valid in-state driver's license and prior driving experience required.
• Box Truck certification required.
• Ability to work evening, weekend, and holiday hours.
• Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
• Basic mathematical aptitude and strong attention to detail.
• Ability to apply judgment to written or oral instructions and organize work for a productive workflow.
• Ability to provide consistently positive, professional, empathetic, donor-centric service.
• Ability and willingness to contribute to a positive team culture through respectful communication, behavior, and collaboration.
• Ability to work independently and with a team, and adapt to changing organizational and donor needs.
• Strong communication skills, including the ability to respectfully provide and receive feedback from peers, donors, and leadership.
• Ability to learn and use computer applications required for the role.
• Knowledge of standardized work routines and methods, general facts and information, and/or simple equipment, machines, and materials; knowledge is usually acquired through on-the-job training.

Nice To Haves

• One to three years of relevant people-facing experience preferred.

Responsibilities

• Follow DOT guidelines when operating a full-size commercial van, Promaster, or box truck, and safely transport staff, supplies, and equipment.
• Prepare collection sites and perform setup, including technology systems and, when applicable, quality control.
• Perform donor screening, including collecting donor histories, conducting mini-physicals, and performing phlebotomy.
• Provide donors with professional, respectful, compassionate, and customer-centric service, and present a positive image.
• Respond to customer inquiries, requests, and complaints promptly and completely, escalating issues to a leader when appropriate.
• Conduct automated collections using Alyx and/or Trima when applicable, recognize and respond to automation reactions, and recruit and convert donors for automation.
• Support a positive team culture and employee experience through teamwork, collaboration, encouragement, and respectful behavior.
• Maintain product integrity, ensure proper donor identification, perform routine equipment maintenance, and complete department records.
• Prepare and pack units for transport when required.
• Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
• Rebook donors for future donation appointments.
• Complete additional background checks as required by a sponsor.
• Perform other duties reasonably within the scope of the job classification.
• Comply with applicable regulatory and compliance requirements and standard operating policies and procedures.

Benefits

• Full-time regular employees are eligible for medical, dental, and vision plans.
• Paid time off and holidays.
• Short- and long-term disability coverage.
• Life insurance.
• 401(k) with a 7% dollar-for-dollar match.
• Voluntary programs and discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED