Phlebotomist / Box Truck Driver -- PAID TRAINING

Versiti, Inc.•Lafayette, IN

About The Position

Under direct supervision by department leadership, the Phlebotomist / Box Truck Driver collects whole blood and apheresis products while delivering a high-quality, donor-centered experience. The role interacts with donors and coordinators, supports team objectives, and contributes to a collaborative and respectful workplace. It also operates the mobile drive vehicle and safely transports mobile staff, supplies, and equipment. Duties may include donor screening, mini-physicals, phlebotomy, automation procedures, equipment maintenance, and preparation of products for transport.

Requirements

High school diploma or GED.
Less than one year of job-related experience.
Valid in-state driver's license and prior driving experience.
Box Truck certification.
Knowledge of standardized work routines, general facts and information, and the use of simple equipment, machines, and materials; knowledge may be acquired through on-the-job training.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions and organize work for productive workflow.
Ability to provide consistently positive, professional, empathetic, donor-centered service.
Ability and desire to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Flexibility to work independently and with a team, and to adapt to changing organizational and donor needs.
Strong communication skills, including the ability to respectfully provide and receive feedback from peers, donors, and leadership.
Ability to work evening, weekend, and holiday hours.
Ability to learn and use computer applications required for the duties.
Ability to use a navigation system, personal computer, general office equipment, Microsoft Suite, screening equipment, and phlebotomy collection equipment as required.

Nice To Haves

One to three years of relevant people-facing experience preferred.

Responsibilities

Follow DOT guidelines while operating a full-size commercial van, Promaster, or box truck, and safely transport staff, supplies, and equipment.
Prepare and set up collection sites, including technology systems and, where applicable, quality control.
Perform donor screening, collect donor histories, conduct mini-physicals, and perform phlebotomy.
Provide respectful, compassionate, professional customer service and respond to donor inquiries, requests, and complaints, escalating issues when appropriate.
Conduct automation using Alyx and/or Trima when applicable, recognize and respond to automation reactions, and recruit and convert donors for automation.
Promote a positive team culture through teamwork, collaboration, respectful communication, and support for coworkers.
Maintain product integrity, ensure proper donor identification, perform routine equipment maintenance, complete department records, and, when applicable, prepare and pack units for transport.
Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
Rebook donors for future donation appointments.
Complete additional background checks when required by a sponsor.
Perform other duties reasonably within the scope of the job classification.
Follow applicable regulatory and compliance requirements and standard operating policies and procedures.