Phlebotomist (Paid Training!)

Versiti, Inc.•Winfield, IL

About The Position

Under direct supervision by department leadership, the Phlebotomist collects whole blood and apheresis products. The role provides donors with a warm, professional, service-oriented experience and delivers high-quality services while contributing positively to team objectives. The position also supports a collaborative and respectful team culture through teamwork, effective communication, and professionalism. The regular donor-center schedule is Sunday through Thursday, 11:00 AM–7:30 PM, with Friday and Saturday off. The employee must also be available between 4:00 AM and 10:00 PM, including weekends and holidays, to support mobile blood drives and cross-training as needed. This is a full-time position of 32–40 hours per week. Versiti provides eight weeks of paid phlebotomy training.

Requirements

High school diploma or GED.
Knowledge of standardized work routines and methods, general facts and information, and/or use of simple equipment, machines, and materials; this knowledge is usually acquired through on-the-job training.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions.
Ability to organize work to support productive workflow.
Ability to provide consistently positive, professional, empathetic, donor-centered service.
Ability and desire to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Flexibility to work independently and with a team, and adaptability to changing organizational and donor needs.
Strong communication skills, including the ability to respectfully give and receive feedback from peers, donors, and leadership.
Availability to work evenings, weekends, and holidays, including the stated donor-center schedule and availability for mobile blood drives and cross-training.
Ability to learn and use required computer applications.
Less than one year of job-related experience is preferred.
One to three years of relevant people-facing experience is preferred.

Nice To Haves

Less than one year of job-related experience.
One to three years of relevant people-facing experience.
Spanish bilingual ability, with an additional increase available after passing a certification exam.

Responsibilities

Perform donor screening, including collecting donor histories, conducting a mini-physical, and performing phlebotomy.
Provide excellent donor service and respond promptly and completely to inquiries, requests, and complaints, escalating issues to a leader when appropriate.
Conduct automation procedures using Alyx and/or Trima when needed, recognize and respond to automation reactions, and recruit and convert donors for automation.
Support a positive team culture and employee experience through collaboration, teamwork, and respectful conduct.
Maintain product integrity and proper donor identification, perform routine equipment maintenance, and complete department records.
Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
Rebook donors for future donation appointments.
Complete additional background checks if required by a sponsor when assisting with a mobile blood drive.
Perform other duties reasonably within the scope of the job classification.
Work in accordance with applicable regulatory and compliance requirements and standard operating policies and procedures.

Benefits

Eight weeks of paid phlebotomy training.
Evening shift differential of $1.50 per hour for hours worked after 6:00 PM.
Weekend shift differential of $2.00 per hour.
Skill-based percentage increases for advanced phlebotomy skills training.
Additional increase available for Spanish bilingual employees after passing a certification exam.
Medical, dental, and vision plans for eligible full-time regular employees.
Paid time off and holidays.
Short- and long-term disability insurance.
Life insurance.
401(k) with a 7% dollar-for-dollar match.
Voluntary programs and discount programs.