Phlebotomist (Paid Training!)

Versiti•Winfield, IL

23h

About The Position

Versiti is seeking a Phlebotomist to perform whole blood and apheresis product collections under the direct supervision of department leadership. The role provides a high-quality donor experience through warm, professional, empathetic, and service-oriented interactions. The Phlebotomist works cooperatively with the team, contributes to team objectives, and helps maintain a collaborative, respectful environment where donors and colleagues feel safe, valued, and respected. The position is full-time, 32–40 hours per week. The scheduled donor center shifts are Sunday through Thursday, 11:00 a.m. to 7:30 p.m., with five days on and Friday and Saturday off. Availability from 4:00 a.m. to 10:00 p.m., including weekends and holidays, is also required to support mobile blood drives and cross-training as needed. Versiti provides eight weeks of paid phlebotomy training. The target salary is $17.36 per hour. Evening and weekend shift differentials are available, along with skill-based increases for advanced phlebotomy training and an additional increase for bilingual Spanish skills after passing a certification exam. Eligible full-time regular employees may receive medical, dental, and vision plans; paid time off and holidays; short- and long-term disability; life insurance; a 401(k) with a 7% dollar-for-dollar match; and voluntary and discount programs.

Requirements

High school diploma or GED.
Knowledge of standardized work routines and methods, general facts and information, and/or the use of simple equipment, machines, and materials; knowledge may be acquired through on-the-job training.
Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and other department manuals.
Basic mathematical aptitude and strong attention to detail.
Ability to apply judgment to written or oral instructions.
Ability to organize work to support a productive workflow.
Ability to provide a consistently positive donor experience through professional, empathetic, donor-centric service.
Ability and desire to contribute to a positive team culture through respectful communication, behavior, and collaboration.
Flexibility to work independently and with a team, and adaptability to changing organizational and donor needs.
Strong communication skills, including the ability to respectfully provide and receive feedback from peers, donors, and leadership.
Ability to work evening, weekend, and holiday hours.
Ability to learn and use computer applications required for the duties.
Availability for the stated donor center schedule and for mobile blood drives and cross-training as needed, including availability from 4:00 a.m. to 10:00 p.m. and on weekends and holidays.
Less than one year of job-related experience is listed; 1–3 years of relevant people-facing experience is preferred.

Nice To Haves

1–3 years of relevant people-facing experience.
Bilingual Spanish skills, with an additional increase available after passing a certification exam.
Advanced phlebotomy skills training.

Responsibilities

Perform donor screening, including collecting donor histories, conducting a mini-physical, and performing phlebotomy.
Treat donors with customer service excellence and present a positive image.
Respond to customer inquiries, requests, and complaints in a timely and complete manner, escalating to a leader when appropriate.
Provide a respectful, compassionate, professional, service-centric donor experience.
May conduct automation using Alyx and/or Trima, including recognizing and responding to automation reactions.
Recruit and convert donors for automation.
Support a positive team culture and employee experience through teamwork, effective collaboration, an encouraging environment, and respectful support of coworkers.
Maintain product integrity and ensure proper identification of all donors.
Perform routine equipment maintenance and complete department records as needed.
Observe donors for reactions, provide reaction care, and assist other staff in handling reactions when needed.
Rebook donors for future donation appointments.
Perform other duties reasonably within the scope of the job classification.
Understand and follow applicable regulatory and compliance requirements and standard operating policies and procedures.