Phlebotomist / Box Truck Driver -- PAID TRAINING

Versiti, Inc. • Indianapolis, IN

8d

About The Position

Under direct supervision by department leadership, the Phlebotomist / Box Truck Driver performs whole blood and apheresis product collections and provides donors with a respectful, compassionate, professional donation experience. The role supports a positive team culture through collaboration, effective communication, and professionalism.

The position also operates a mobile drive vehicle and safely transports mobile staff, supplies, and equipment. Duties include preparing collection sites, screening donors, performing phlebotomy, maintaining product integrity and records, responding to donor reactions, and following applicable regulations and standard operating procedures. Paid training is indicated in the job title.

Requirements

• High school diploma or GED required.
• Less than one year of job-related experience required.
• Valid in-state driver's license and prior driving experience required.
• Box Truck certification required.
• Knowledge of standardized work routines, general information, and simple equipment, machines, and materials; this knowledge is usually acquired through on-the-job training.
• Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
• Basic mathematical aptitude and strong attention to detail.
• Ability to apply judgment to written or oral instructions and organize work for productive workflow.
• Ability to provide consistently positive, professional, empathetic, donor-centric service.
• Ability to contribute to a positive team culture through respectful communication, behavior, and collaboration.
• Ability to work independently and with a team, and adapt to changing organizational and donor needs.
• Strong communication skills, including respectfully giving and receiving feedback from peers, donors, and leadership.
• Ability to work evening, weekend, and holiday hours.
• Ability to learn and use computer applications required for the duties.
• Ability to use navigation systems, personal computers, general office equipment, Microsoft Suite, donor screening equipment, and phlebotomy collection equipment.

Nice To Haves

• 1–3 years of relevant people-facing experience preferred.

Responsibilities

• Operate a full-size commercial van, Promaster, or box truck in accordance with DOT guidelines, safely transporting staff, supplies, and equipment.
• Prepare collection sites and perform setup, including technology systems and, where applicable, quality control.
• Perform donor screening, including collecting donor histories, conducting a mini-physical, and performing phlebotomy.
• Provide excellent customer service and a positive donor experience; respond to inquiries, requests, and complaints, escalating to a leader when appropriate.
• May conduct automated collections using Alyx and/or Trima, recognize and respond to automation reactions, and recruit and convert donors for automation.
• Promote and uphold a positive team culture through teamwork, collaboration, encouragement, and respectful support of coworkers.
• Maintain product integrity and proper donor identification, perform routine equipment maintenance, and complete department records as needed.
• May prepare and pack units for transport.
• Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
• Rebook donors for future donation appointments.
• May be subject to additional background checks as required by a sponsor.
• Perform other duties reasonably within the scope of the job classification.
• Follow applicable regulatory and compliance requirements and standard operating policies and procedures.

Benefits

• Medical, dental, and vision plans for eligible full-time regular employees.
• Paid time off and holidays for eligible full-time regular employees.
• Short- and long-term disability insurance for eligible full-time regular employees.
• Life insurance for eligible full-time regular employees.
• 401(k) with a 7% dollar-for-dollar match for eligible full-time regular employees.
• Voluntary programs and discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED