Phlebotomist / Box Truck Driver -- PAID TRAINING

Versiti • Lafayette, IN

7d

About The Position

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products while providing donors with a high-quality, customer-focused donation experience. Works cooperatively with coordinators and colleagues, contributes to team objectives, and supports a collaborative, respectful, and engaging team culture. Operates the mobile drive vehicle and safely transports mobile staff, supplies, and equipment. Paid training is indicated in the job title.

Requirements

• High school diploma or GED required.
• Less than one year of job-related experience required.
• Valid in-state driver's license and prior driving experience required.
• Box Truck certification required.
• Knowledge of standardized work routines, general facts and information, and/or simple equipment, machines, and materials; may be acquired through on-the-job training.
• Ability to read and interpret standard operating procedures, safety rules, operating and maintenance instructions, and department manuals.
• Basic mathematical aptitude and strong attention to detail.
• Ability to apply judgment to written or oral instructions and organize work for productive workflow.
• Ability to provide a consistently positive donor experience through professional, empathetic, donor-centric service.
• Ability and desire to support a positive team culture through respectful communication, behavior, and collaboration.
• Flexibility to work independently and with a team, and to adapt to changing organizational and donor needs.
• Strong communication skills, including respectfully giving and receiving feedback from peers, donors, and leadership.
• Ability to work evening, weekend, and holiday hours.
• Ability to learn and use computer applications required for the role.
• Ability to use navigation systems, personal computers, general office equipment, Microsoft Suite, donor screening equipment, and phlebotomy collection equipment.

Nice To Haves

• One to three years of relevant people-facing experience preferred.

Responsibilities

• Operate a full-size commercial van, Promaster, or box truck in accordance with DOT guidelines and safely transport staff, supplies, and equipment.
• Prepare collection sites and perform setup, including technology systems and possible quality control.
• Perform donor screening, including collecting donor histories, conducting mini-physicals, and performing phlebotomy.
• Provide respectful, compassionate, professional, customer-focused service to donors and present a positive image.
• Respond promptly and completely to customer inquiries, requests, and complaints, escalating to a leader when appropriate.
• Conduct automation using Alyx and/or Trima when applicable, recognize and respond to automation reactions, and recruit and convert donors for automation.
• Support a positive team culture through teamwork, effective collaboration, encouraging behavior, and respectful support of coworkers.
• Maintain product integrity and proper donor identification, perform routine equipment maintenance, and complete department records.
• Prepare and pack units for transport when applicable.
• Observe donors for reactions, provide reaction care, and assist other staff with reactions as needed.
• Rebook donors for future donation appointments.
• Perform other duties reasonably within the scope of the job classification.
• Understand and comply with applicable regulatory and compliance requirements and standard operating policies and procedures.
• Submit to additional background checks when required by a sponsor.

Benefits

• Medical, dental, and vision plans for eligible full-time regular employees.
• Paid time off and holidays for eligible full-time regular employees.
• Short- and long-term disability insurance for eligible full-time regular employees.
• Life insurance for eligible full-time regular employees.
• 401(k) with a 7% dollar-for-dollar match for eligible full-time regular employees.
• Voluntary programs and discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED