Pharmacy Training Manager/Lead

Gifthealth Inc•Columbus, OH
•$27 - $31•Onsite

About The Position

The Pharmacy Training Manager/Lead at Gifthealth oversees the training and development of pharmacy associates. The role creates and delivers training programs, keeps associates knowledgeable about company standards and regulatory requirements, and provides ongoing support and mentorship to pharmacy trainers and associates to promote continuous improvement and excellent service delivery. The position partners with pharmacy leadership and the Production team to align training with business goals, operational priorities, and employee performance.

Requirements

  • Certified Pharmacy Technician (CPhT) certification is required.
  • At least 5 years of experience in pharmacy technology, including at least 2 years in a training or educational role.
  • Strong leadership and educational skills, including the ability to develop and deliver training materials.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • In-depth knowledge of pharmacy operations and regulatory requirements.
  • Ability to stand for at least 4 hours at a time.
  • Ability to lift up to 25 pounds.
  • Ability to perform repetitive motions throughout a shift, including bending, reaching, lifting, typing, and using a computer.
  • Ability to work onsite for all scheduled shifts.

Nice To Haves

  • Additional certification in adult education or training.
  • Bachelor’s degree in Education, Pharmacy, or a related field.

Responsibilities

  • Develop, implement, and oversee training programs for pharmacy associates, keeping materials current with pharmacy practices, regulations, and compliance standards.
  • Supervise and mentor a team of trainers, promoting consistency, quality, and continuous improvement in training delivery.
  • Assess training needs using data, employee feedback, and collaboration with managers to align programs with operational demands and regulatory requirements.
  • Monitor and evaluate training effectiveness, using findings to refine programs and improve outcomes.
  • Foster a collaborative learning environment that supports knowledge sharing, engagement, and ongoing professional development.
  • Oversee the pharmacy technician certification process and ensure team members meet state and national certification requirements.
  • Partner with pharmacy leadership to align training initiatives with business goals, performance metrics, and operational priorities.
  • Work with the Production team to provide consistent training, coaching, and real-time employee feedback.
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