Training Lead

Accenture Federal Services•Washington, DC

1d•$109,500 - $213,500

About The Position

At Accenture Federal Services, our mission is to help the US federal government strengthen the nation, enhance public safety, and improve lives through technology and ingenuity. We are a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We foster a collaborative and caring community where individuals feel a sense of belonging and are empowered to grow through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that advances missions and the government forward.

Requirements

Bachelor’s Degree or equivalent experience
7+ years’ experience in 3 or more of the following areas: Training Leadership, Project Management, Change Management, Training Capability, Agile Change, Training Analytics, Design Thinking
3+ years working as a Training Lead on an SAP (preferably S/4HANA) greenfield transformation
2+ years working with WalkMe Digital Adoption Platform and/or WalkMe Learning Arc
Hands‑on experience configuring and governing a digital adoption platform (e.g., WalkMe DAP) and authoring in‑app guidance
Strong eye for instructional design quality and consistency

Nice To Haves

Experience working as a consultant on change management
Certified Change Management Professional (CCMP) Certifications or PROSCI
Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Piktochart, Camtasia, SnagIt, and Articulate 360 to accelerate learning and adoption

Responsibilities

Lead clients through the transformation process to enhance agency capabilities by focusing on alignment, ability, and adoption.
Develop human-centered training strategies that are agile, actionable, and prepared for the digital world.
Translate strategic direction and mission objectives into holistic training strategies.
Design training strategies to adapt to the future of work and new working methodologies.
Lead a team of high-performing training developers to execute client training strategies.
Demonstrate prior experience leading training work for large SAP (preferably S/4HANA) greenfield transformations.
Utilize industry-leading training tools and methodologies, including WalkMe Digital Adoption Platform, WalkMe Learning Arc, engagement and collaboration tools like Mentimeter, and experience design using personas informed by organizational analytics.
Contribute to Accenture Federal Services’ business development efforts and Human Capital practice through market research, developing points-of-view, capability development, thought leadership, knowledge management, collaborating on proposals, and building trusted client relationships.